Sales Operations Senior Manager

Sales Operations Santa Clara, California


Our Mission


At Palo Alto Networks®, everything starts and ends with our mission:


Being the cybersecurity partner of choice, protecting our digital way of life.


We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish — but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.


Your Career


This Sales Operations professional partners and provides leadership to the Global and Majors Sales organizations to drive performance management, analytics, and growth. This includes improving operational processes and offering advice on maximizing opportunities using their deep understanding of the business.


Your Impact


        Assist Regional Vice Presidents of both Majors and Globals organizations in all facets of running the business, including:

        Drive annual, semi-annual sales planning including quota planning, go-to-market modeling, capacity modeling, and optimization.

        Manage regional bookings forecast information leveraging existing internal processes, methodologies and automation/forecasting tools

        Drive adoption of forecasting tools and dashboards to promote consistent visibility and delivery of the business plan

        Convert raw data into well-presented and useful business information that drives business decisions

        Manage around and through the potential process and technical limitations to deliver the best outcomes possible

        Drive standards of performance and specific activities that align with the predefined success criteria for the sales organization; track and report on these activities to ensure outcomes are on track/met.

        Act as the key liaison for aligning territory quotas/plans and managing compensation escalations/exception situations

        Manage compliance of the non-standard transactions process

        Track quarterly metrics on general business performance, average discounts, non-standard exceptions, etc.; recommend action items for improvement

        Drive month-end and quarter-end close process; facilitate tracking of outstanding purchase orders, ensuring order compliance, bookings reports, etc.


Your Experience


        Strong sales operations, planning, and analysis experience a must

        Strong understanding of sales processes, business acumen, and methodologies

        Strong organizational skills with the ability to manage multiple projects

        A demonstrated passion for information and business intelligence

        Excellent analytical skills with strong attention to detail, experience using reporting and analytics applications preferred; Salesforce preferred and/or Anaplan a plus

        Proven track record of effectively interfacing with cross-functional departments and sales management team

        Excellent written and verbal communication skills, strong presentation skills

        Advanced skills in Excel & PowerPoint; experience a strong plus

        Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides) is a plus

        Ability to work cross-functionally across all areas of the business

        Self-starter, able to establish own priorities, initiatives and drive to closure

        Works well under pressure of heavy workload and time constraints

        Strong understanding of Sales, Inside-Sales, Channels and supporting business functions

        Bachelor’s Degree in business, finance, operations preferred


The Team


Our sales operation team members support our sales account managers and systems engineers to assist in large organization’s migrations to more cybersecurity. Sales operations work behind the scenes to make sure that our sales relationships run smoothly, enabling and empowering the teams across the world.


You support the sales team by providing research, reports, and craft and support systems and processes that enable the process of sales. It’s a true partnership, one built on building the best cybersecurity solutions for each individual client.


Our Commitment


We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.


We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at


Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.