Sales Operations Analyst

Sales Operations San Jose, Costa Rica



The company is in a rapid growth phase and provides a challenging environment where the creativity, resourcefulness and effectiveness of driven individuals are put to the test daily. This position reports to Sr. Manager Sales Intelligence & Data Governance. You can expect a great level of collaboration and appreciation from your peers in the accomplishment of your objectives.


  • Work on implementation, communication, and ongoing support of data standards, policies and processes.
  • Collaborate with project team/s on the analysis and documentation of the enrichments done on Account data
  • Analyze the data and provide recommendations on account hierarchies, enrichment values etc. based on research
  • Work with IT and stakeholders in getting tickets and issues related to Data Governance resolved.
  • Perform data updates and audit of account information to increase account accuracy 
  • Assist in data enhancement by updating account hierarchy and processing account merges
  • Document end-to-end data flows across systems.
  • Record and track key project monitoring and tracking metrics.


  • Interest in the concerns and topics related to data governance.
  • Ability to work well with others.
  • Ability to speak fluently in business language.
  • Ability to manage multiple tasks simultaneously.
  • Ability to pick up new tools/platforms as well as business processes.
  • Organized, proactive individual that can operate independently in solving complex problems with little guidance.
  • Experience dealing with multiple teams and have a business centric approach.
  • Comfortable working in a fast-paced, dynamic work environment.
  • Excellent Verbal and Written communication skills.
  • Good experience in MS Excel
  • Exposure to SFDC a big plus
  • Intermediate working knowledge of SOQL or similar platform