Software Engineer

Customer Experience Plano, Texas Santa Clara, California


Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Your Career

The Customer Experience Automation (CAE) team is seeking a highly hardworking individual to help continue building and scaling our Best Practice Assessment (BPA) tool. The BPA has been used by thousands of customers and users to identify gaps in their security adoption and improve their alignment to standard methodologies. Usage of this tool is a company priority with executive backing, so you would have the opportunity to make an outsize impact on both the company and our customers.

We're seeking innovators - engineers who seek to design new products, designing state-of-the-art products that do not exist today. These engineers love to code with a drive to build global products and bring new ideas to develop security disciplines to tackle real-world problems. We are looking for leaders who take ownership of their areas of focus and who are driven to pursue problems at every level. Teamwork is at the heart of our culture and we need engineers who can communicate at a high level and work well with multi-functional teams towards achieving a common goal.

Your Impact

  • Software developer/engineer
  • Design, test, develop, deploy, maintain and improve software assets
  • Analyze/Research issues and provide solutions to resolve them quickly
  • Enjoy mentoring others on development processes
  • Actively participate in solution design with leads and architects

Your Experience

  • 5+ years of professional experience as a software engineer
  • Experienced/Expert in Python
  • Knowledgable in Object-Oriented Programming / Object-Oriented Design Patterns, preferably using Python is required
  • Experience with Unit/Integration/End-to-End testing using pytest
  • Excellent analytical and problem-solving skills
  • Proven track record of delivering results to the business
  • Experience in developing fault-tolerant solutions
  • Authorization to work within the United States
  • Experience with Google Cloud Platform, Docker, microservices, and Django / Django Rest Framework is a plus

The Team

Our CAE team is all about helping our clients achieve better security through the adoption of security best practices leveraging the Palo Alto Networks platform with a prevention orientation. We are revolutionizing how quickly customers can maximize the value of their security investment, by incorporating an automation mindset, coupled with a methodology focus to help overcome barriers which may be in the way of improving security posture. The CAE team is responsible for the innovation around the development of tools to help our customers better understand and measure their current prevention posture and alignment to best practices.

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest growing cybersecurity company, the curve is the evolution of cyberattacks and the products and services that dedicatedly address them. Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. They are constantly innovating – challenging the way we, and the industry, think about cybersecurity. These engineers aren’t shy about building products to tackle problems no one has pursued before. They define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at