Security Operations Customer Liaison

Information Security Santa Clara, California


Our Mission

At Palo Alto Networks® everything starts and ends with our mission: protecting our way of life in the digital age. It’s inspired by our vision: a world where each day is safer and more secure than the one before. These aren’t simple statements. They won’t be easy either – but we’re not here for easy. We’re here for better. As a company with a foundation in challenging the way things are done, we’re looking for innovators who are as committed to shaping the nature of cybersecurity as we are.  

Your Career

Come join Palo Alto Networks as a SOC Ambassador on the Information Security team.  As a member of the Security Operations Center (SOC) group within InfoSec, you’ll be our outspoken representative who communicates our compelling SOC approach and vision with external visiting SOC leaders.  

This is a great ‘early in career’ opportunity!!

SOC leaders from all over the world visit Palo Alto Networks SOC to see how a security company runs it own security operations center. At Palo Alto Networks, we “sip our own champagne” by protecting our global organization with the innovative security products that we build and sell to our customers.  Our SOC is designed to empower small teams of security analysts to do far more than larger, more traditional or legacy SOCs.

You will show them first hand how we do it, and explain our philosophy and technology behind our approach.  This is a unique role that requires a combination of story-telling, an understanding of the security industry, humbleness, intelligence and wit to really nail it.  

With your passion for talking about security technology, coupled with your desire to connect with SOC leaders of all levels,  you will join a team of highly motivated security professional at the fastest growing security company in history. 

Your Impact

  • Ownership of customer briefings in the best-in-class Security Operations Center (SOC) within the Executive Briefing Center (EBC) at Palo Alto Networks.  
  • Lead compelling briefings about our SOC philosophy and use of security technology with prospective and current SOC customers of all levels, including C-level executives
  • Continually evolve our SOC story as our company grows and adapts
  • Collaborate directly with internal stakeholders within Palo Alto Networks to communicate our story internally

Your Experience

  • Solid experience in a role with a customer facing component
  • Knowledge in some sector of the information security industry a PLUS
  • Excellent storyteller, without sounding “sales-y”
  • Conversational understanding of the security industry
  • You love to connect with people as interested in security as they are
  • Experience working in an expo booth for a technical company a plus
  • Bachelor’s degree in Computer Science or a related field
  • US Citizen

The Team

Serious mission, fun culture; We’re not your ordinary Information Security team.  We’re a diverse group of security professionals that embraces challenging the status quo in order to protect Palo Alto Networks and our customers.  They say it’s the people you work with that make you want to go to work and it’s true here; we love our work. 

Think about it:  You’ll represent the Information Security team of the fastest-growing high-tech cybersecurity company. You’ll be joined by the brightest minds in technology, and our global teams are on the front line of defense against cyberattacks. 

We’re joined by one mission – but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team that feels excitement at the prospect of a challenge and feels a thrill every time we beat the bad guys.

We hope to meet you soon!

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at