Sales Operation Manager Greater China

Sales Operations Hong Kong, China Beijing, China Shanghai, China


Our Mission


At Palo Alto Networks®, everything starts and ends with our mission:


Being the cybersecurity partner of choice, protecting our digital way of life.


We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish — but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.


Your Career


The Sales Operations Manager role supporting Greater China (China, Hong Kong, Taiwan) is a business partner for the Regional VP. The ideal candidate has strong experience relating to doing business in China, sales planning with analytic acumen, and the ability to develop strong partnerships with sales leadership as well as cross-functional teams. He/she must own and maintain various operations cadence, forecasting, and business reviews, as well as monitoring and improving overall pulse of Greater China business through sales tools, processes, and metrics; empower decision making, drive strategic initiative, measure performance, and enable sales teams to focus on execution with accuracy.


Your Impact


        Coordinate activities and priorities of enablement functions to improve alignment to sales strategy

        Work closely with functional and sales management on GTM segmentation and coverage strategy implementation

        Work closely with Theatre and HQ Sales Operations on all Account and Territory Management, Order Bookings and Commission, and Comp Plans

        Drive a sales governance framework in line with company policy and procedures

        Review and identify areas for improvement leading to operational efficiency, process optimization and field acceleration (sales enablement tools, process, and programs)

        Assist in removing inhibitors and working closely with Sales Performance Office and Enablement teams

        Assist in sales strategy and segmentation and execution of pathway businesses

        Work closely with Theatre Sales Operations, establish qualitative and quantitative KPI's and Scorecards allowing sales leadership to take a pulse of each performance initiative

        Represent APAC and ensuring GC specific needs and issues are addressed and fits within the corporate overarching strategy and compliance

        Facilitation of deal reviews and inspection of deals and pipeline. Also, advisory role on deals with non-standard terms requirements interfacing with Legal and Finance

        Support GC Sales Leaders with analysis and reporting as required

        Support and drive continuous improvement across sales planning, strategy, processes, and tools


Your Experience


        10+ years Sales Operations, Planning, and Analysis experience

        Ability to liaise with all areas of the business

        Must be a self-starter, able to establish own priorities, initiatives and drive to closure

        Must be able to work well under pressure of heavy workload and time constraints

        Strong communication and presentation skills

        Understanding of Sales, Inside-Sales, Channels and supporting business functions

        10+ years Sales Operations, Planning, and Analysis experience

        Advanced skills in MS Excel & PowerPoint

        Experience using reporting and analytics applications preferred; SFDC preferred and/or Anaplan a plus

        Bachelor’s Degree required


The Team


Our sales operation team members support our sales account managers and systems engineers to assist in large organization’s migrations to more cybersecurity. Sales operations work behind the scenes to make sure that our sales relationships run smoothly, enabling and empowering the teams across the world.


You support the sales team by providing research, reports, and craft and support systems and processes that enable the process of sales. It’s a true partnership, one built on building the best cybersecurity solutions for each individual client.


Our Commitment


We’re trailblazers who dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: We can’t accomplish our mission without diverse teams innovating, together.


We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability or special need, please contact us at


Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.