Creative Learning Designer

Information Technology Santa Clara, California


Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Your Career

As a Creative Learning Designer, you will work closely with sales, product, brand, marketing, and business leaders to bring our ideas to life with your innovative execution and expertise. You must be adept at storytelling, and particularly taking a complex scenario and translating it into engaging and consumable content. This exciting new role will collaborate with a highly cross-functional team to design and deliver state-of-the-art digital learning solutions that engage and develop employees across the organization.

You are someone who believes in showing work-in-progress and are comfortable taking and giving feedback to produce the best results. You want to learn something new and push your skills into unfamiliar territories, but also love the idea of influencing the way teams work through your accomplishments and experiences. You enjoy throwing creative solutions at a problem and have the ability to step back to evaluate the measurable success of your approach.  

Your Impact

  • Work with stakeholders to assess needs and develop effective learning solutions across a variety of disciplines including Sales, Compliance, Operations, Leadership and more
  • Design engaging and memorable experiences that drive employee learning and performance
  • Create learning assets to be used in learning, coaching, and on the job application
  • Work with the learning team to develop assessments to determine the effectiveness of each course - including both traditional assessments and more modern learning games
  • Select the most efficient correct format for each learning topic, including audio, video, simulations, role plays, games, etc., knowing the benefits and limitations of each
  • Design and build learning paths to help our employees progress towards their goals
  • Being part of a team that develops and maintains a blended approach to learning
  • Review and test new and revised curriculum offerings from other team members, provide feedback and suggestions for improvement; contribute to a new curriculum or program ideas
  • Create course content that engages the audience, increases retention, transfers skill/knowledge, and drives sustained behavior change
  • Work with 3rd party content developers to ensure consistent, quality learning content.
  • Have the courage to innovate and try something different – and push the organization to do the same

Your Experience

  • Strong learning development skills design fundamentals: Portfolio that showcases your craftsmanship and strong roots in instructional design. Demonstrated experience in three or more of the following
  • Design thinking: Able to speak to non-designers about design and engage them in the development process as required
  • Innovation: The ability to look beyond traditional learning methods to create unique, engaging learning content that captivates an audience
  • Problem-solving: View design as a means for solving problems; approach complex challenges head-on, and Expert verbal and written communication skills with the ability to discover, understand and translate business requirements into actionable items
  • Planning: Demonstrated ability to prioritize work, set appropriate timelines, clarify expectations and utilize effective processes/approaches to ensure work is delivered with an excellence in a timely manner
  • Communication: Seek feedback early and often. Clearly articulate processes and design choices. Welcome critique and respectful discourse. A clear point of view and ability to both influence and be influenced by others
  • Familiarity with design/e-learning software such as Adapt, Articulate Storyline or Captivate and the ability to partner with creative/graphic design teams to produce exceptional learning
  • Ability to drive a project to completion, owning the standard of completed work across multiple stakeholders to deliver an impactful learner experience
  • Minimum 3 years of experience creating successful learning solutions
  • Able to work independently as well as part of a team in a driven and energetic environment
  • Adaptability to meet the needs of an innovative and fast-paced business
  • Ability to learn quickly and work independently
  • Experience developing technical content and/or leadership development
  • Prior learning design
  • Familiarity with the principles of SCORM

The Team

Our People team at Palo Alto Networks works throughout the organization to enable...you guessed it, people. Every team within the organization has a huge impact on our mission statement. We’re one team – driven to one mission statement. Each piece matters, and within the people team, you are focused on enabling our teams to resolve the world’s most aggressive cybersecurity risks. Our People team is centered on building, attracting, recruiting, and retaining the most passionate and committed talent to our organization, fulfilling that mission. We focus on building strong teams, centered on respect and enablement, empowering our employees to seek their career goals. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects – centered on what we believe is one of the most significant mission statements in the world.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.