Performance Auto Group Careers

Description

Drive for Excellence

Known as one of Ontario’s oldest Toyota dealerships, Brantford Toyota is an award winning guest focused team. We go above and beyond for our guests and believe in working together to give the best guest experience possible.

Brantford Toyota is currently seeking a team oriented, hard working individuals to join their exceptional team as a Parts Advisor. 

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience: Every customer is entitled to a great experience
  
• Integrity: We are honest and transparent in our actions
  
• Diversity: We are stronger through the inclusion of people, brands and ideas
  
• Innovation: We passionately embrace opportunities for new and continuous improvements
  
• Empowerment: We encourage and support our people in taking initiative
  
• Giving Back: We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver:

• Assisting customers with parts inquiries, in person, on the phone, and electronically.
  
• Filling orders for Service Technicians in the Service Department.
  
• Placing orders in a timely fashion.
  
• Maintaining proper inventory levels.
  
• Inspect damaged parts brought in by customers to determine the proper replacement.
  
• Identifying the necessary part(s) required on the basis of the customer's description of issues.
  
• Examining returned parts for defects and conferring with customers about exchanging the part or processing a refund.
  
• Consult catalogs for stock numbers and prices and bring parts from the stockroom.
  
• Suggesting part(s) that are interchangeable, placing special orders for a part, or referring the customers to another business location, if a customer needs a part that is not stocked.
  
• Unpacking and marking incoming parts and storing them in the stockroom according to a prearranged system.
  
• Receiving and filling telephone orders.
  
• Keeping catalogs and price lists up-to-date.
  
• Recording sales and taking inventory.
  
• Projecting a positive attitude for the benefit of our customers and fellow employees.
  
• Read, understand, and adhere to all rules, regulations, and procedures as per company policies
  
• Ensure that all work performed is thorough, accurate, and completed in a timely fashion.
  
• Work effectively without supervision.
  
• Ability to work in adherence to company safety standards at all times.
  
• Comply with all company policies, standards and procedures. 
  
• Other duties as required by management.

What you need to succeed:

• 1-3 years of automotive parts experience is considered an asset.
  
• Must have a valid Ontario Driver's License and good driving record
  
• Must have great customer service and listening skills. 
  
• Excellent communication skills and attention to detail.
  
• Must have the ability to multi-task and work under pressure.
  
• Ability to manage warranty administration would be an asset.
  
• Strong computer skills are required.
  
• ADP dealer software and CDK experience is a definite asset.
  
• May be required to work on Saturday as per business needs.
  
• Must be able to lift up to 50 pounds. 
  

What’s in it for you?

• Excellent management support and guidance
  
• Opportunities through our Internal career mobility program
  
• Access to health, dental and vision insurance
  
• Disability, critical illness and life insurance for the unexpected
  
• Our Employee Assistance Plan (EAP) for you and your family's wellness
  
• Discount on vehicles, service and parts for you and your family
  
• Discounts to retailers and service providers across the country
  
• Free and engaging employee events 
  
• Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual compensation): $40,000 - $60,000 per year (hourly wage plus performance-based bonuses). This range is based on an hourly rate and eligibility for monthly bonuses tied to individual results and/or department performance, which may be influenced by business volumes. Actual earnings will vary based on hours worked and performance.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

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