Performance Auto Group Careers

Description

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands, and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people to take initiative
• Giving Back: We positively impact the communities in which we live, work and raise families 

• Assisting customers with parts inquiries, in person, on the phone, and electronically.
• Filling orders for Service Technicians in the Service Department.
• Placing orders in a timely fashion.
• Maintaining proper inventory levels.
• Inspect damaged parts brought in by customers to determine the proper replacement. 
• Identifying the necessary part(s) required on the basis of the customer's description of issues. 
• Examining returned parts for defects and conferring with customers about exchanging the part or processing a refund. 
• Consult catalogs for stock numbers and prices and bring parts from the stockroom. 
• Suggesting part(s) that are interchangeable, placing special orders for a part, or referring the customers to another business location, if a customer needs a part that is not stocked. 
• Unpacking and marking incoming parts and storing them in the stockroom according to a prearranged system.
• Receiving and filling telephone orders.
• Keeping catalogs and price lists up-to-date.
• Recording sales and taking inventory.
• Projecting a positive attitude for the benefit of our customers and fellow employees.
• Read, understand, and adhere to all rules, regulations, and procedures as per company policies
• Ensure that all work performed is thorough, accurate, and completed in a timely fashion.
• Work effectively without supervision.

• 1-3 years experience in Automotive Parts is an asset.
• Must have a valid Ontario Driver's License and good driving record. 
• Must be able to lift and carry heavy parts (up to 50 lbs).
• Be personable, honest, and hardworking.
• Strong computer and number skills.
• Be able to multitask and manage incoming phone calls effectively.
• A proven self-starter who can work under pressure. 
• Previous experience using CDK Software as an asset. 

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events 
• Did we mention we love giving back to our communities?!