Service Manager
Description
About Pace:
Pace Transportation Services is a division of Hinton Transportation Investments, Inc. (HTI) and is a full line Semi Trailer Dealer that focuses on Sales, Service, Parts, Leasing and Graphics for the heavy-duty vehicle aftermarket. Pace is actively seeking hard-working and growth-oriented individuals that are excited to advance their careers. HTI is a family-owned business with values centered around humility, consistency, and passion. With continuous growth and expansion nationwide, the company is eager to add new, talented individuals to the team!
About the Role:
The Service Manager leads a service department that includes a team of mechanics. She/he is responsible for people and team development, motivating the team and ensuring quality performance. Responsibilities include cost efficiency, continuous improvement on processes, create, train, and implement a preventative maintenance program, service, and safety for an entire business unit across all shifts. This role will also include achieving site performance for uptime, equipment reliability, overall equipment effectiveness, and building/grounds maintenance. This role will also coach team members to utilize the processes and facilitate problem-solving on the floor.
Responsibilities & Duties:
- Ensure that members of the mechanics team are developed and held accountable for achieving individual, team and business unit goals.
- Develop mechanic team to solve day-to-day operational issues and reach short- and long-term performance goals.
- Deliver effective change leadership while driving business changes and minimizing people impact.
- Builds people capability through effective employee relations, hiring, training, and communication for front-line hourly and salaried personnel.
- Communicate and collaborate cross-functionally to assist the team to solve operational issues.
- Motivate and hold team members accountable to achieve plan goals.
- Organize and facilitate work team meetings (examples: pre-shift, safety huddles, etc).
- Work closely with suppliers and internal customers to deliver expected result.
- Tracks mechanic team and production line performance based on key performance indicators.
- Initiate and implement projects.
- Conduct formal training programs.
- Seek out and implement best practices.
- Solve daily operational issues.
- Ensure that members of the mechanics team are developed and held accountable for achieving individual, team and business unit goals.
Job Requirements:
- High school diploma or GED
- Forklift Certification
- Previous Maintenance/Mechanic Management experience – Preferred
Benefits:
- Affordable Medical, Dental, and Vision Insurance
- 401(k) + Company Match!
- Life Insurance/Accidental Death/Long Term Disability Company Paid
- Supplemental Life Insurance
- PTO after 30 days
- Paid Holidays after 30 days
- Life Event Leave
- Employee Assistance Program (EAP)
***Employees are eligible for benefits the 1st of the month following 60 days***
Why work for HTI?
Pace Transportation Services is a division of Hinton Transportation Investments, Inc. (HTI). HTI is an industry leader in the heavy-duty truck and trailer parts sales. The organization has over 30 locations nationwide and globally. HTI prides itself on internal upward mobility - we are not afraid to promote from within!
Hinton Transportation Investments is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, creed, color, sex, gender, sexual orientation, age, national origin, religion, disability, veteran or military discharge status, marital status, ancestry, or any other legally protected category.