Office Manager
Description
Office Manager – Lovan Family Dental Solutions
Join Our Team and Brighten Lives One Smile at a Time!
At Lovan Family Dental Solutions, our mission is to provide exceptional dental care while creating a welcoming, positive experience for every patient who walks through our doors. We are seeking an experienced and motivated Office Manager who is passionate about leadership, patient care, team development, and helping a dental practice thrive.
If you are a strong dental administrative leader who enjoys building relationships, improving processes, and creating a high-performing team environment, we would love to meet you.
Schedule
Monday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)
Tuesday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)
Wednesday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)
Thursday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)
Friday: OFF
Benefits & Perks
Quarterly bonus potential of up to $700
Medical, Vision, and Life Insurance
401(k) (subject to eligibility)
Employee dental treatment discounts
Paid Time Off and 9 paid holidays
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Scrub allowance
Continuing Education allowance
Licensure and certification reimbursement
What You'll Bring
High school diploma or equivalent
Minimum 5 years of dental administration experience
Previous experience managing and developing a team
Strong knowledge of dental operations, insurance, treatment coordination, and patient financial processes
Ability to partner with doctors and leadership teams to achieve practice goals
Knowledge of federal and state employment regulations
Proficiency with Microsoft Office, dental practice management software, and standard office technology
Excellent communication, organization, and problem-solving skills
Ability to maintain professionalism in stressful situations
Strong conflict-resolution skills and the ability to build trust with patients and team members
Ability to prioritize multiple responsibilities while maintaining confidentiality
Why Join Lovan Family Dental Solutions?
At Lovan Family Dental Solutions, we believe great dentistry starts with a great team. Our Office Manager plays a key role in creating a positive environment for patients and employees while helping drive the success of the practice.
As part of our team, you will have the opportunity to:
- Holiday Parties and Practice events
Make a meaningful impact on patient care and team culture
Work alongside dedicated dental professionals
Grow your leadership skills and career
Be part of a practice committed to excellence and personalized care
What You'll Do
As the Office Manager, you will oversee the daily operations of the practice while partnering with the doctor and leadership team to create an exceptional patient experience and support practice growth.
Leadership & Team Development
Lead, coach, and support the administrative team to achieve operational excellence
Create a positive, collaborative, and accountable team culture
Communicate practice goals, updates, and expectations effectively
Assist with recruiting, interviewing, hiring, and onboarding new team members
Train team members and support ongoing professional development
Partner with leadership on performance evaluations, coaching, and performance improvement plans
Patient Experience & Practice Operations
Oversee all aspects of the patient experience, from scheduling through financial coordination
Ensure exceptional customer service and patient satisfaction
Manage appointment scheduling, patient records, insurance coordination, billing, and collections
Address patient concerns and resolve complaints professionally and efficiently
Maintain smooth daily workflow and optimize practice efficiency
Financial & Administrative Responsibilities
Partner with accounting teams on accounts payable, accounts receivable, reporting, and budgeting
Monitor practice performance metrics and assist with achieving financial goals
Review and implement processes that support practice growth
Research vendors, supplies, and equipment purchases to ensure cost effectiveness
Compliance & Office Management
Maintain compliance with OSHA, health regulations, and practice policies
Maintain employee records, licensing documentation, payroll, and benefit paperwork
Ensure the office remains clean, organized, professional, and welcoming
Coordinate equipment maintenance and facility needs
Support marketing initiatives to promote continued practice growth
Ready to Make a Difference?
If you are an experienced dental leader who enjoys developing teams, improving processes, and creating exceptional patient experiences, we invite you to apply today.
Join Lovan Family Dental Solutions and help us create healthier smiles and rewarding careers every day!