Research Coordinator

Global Programs Washington, DC


June, 2018

Oxfam America

Job Description


TITLE: Research Coordinator


REPORTS TO:Research Director


DEPARTMENT:Research Department


LOCATION: Washington, DC


COORDINATES WITH: Oxfam America (OUS) Researchers, Oxfam Research Network (ORN), staff in operational departments, LEAD staff, other headquarters and regional/country office staff as relevant, Oxfam Affiliate Heads of Research, Knowledge Hubs, Oxfam International (OI) MEL, Executive Assistant of OI Advocacy & Campaigns Director, OI campaign leads and coordinators, external researchers, universities and research institutions. 


PURPOSE OF POSITION: Coordinate research processes, systems development and maintenance, and internal research communications in OUS and for the ORN; coordinate planning and budget processes supporting OUS Research Director and ORN Steering Committee. The time split between OUS research and the ORN will be 60%/40% respectively. 


PRIMARY RESPONSIBILITIES:  fall within 3 broad areas of work—research communication, research administration, and library/instructional design.

Research Communication:

  • Develop an internal communication strategy and maintain internal communications platforms for research.
  • Coordinate and support dissemination of internal research communications. (e.g. newsletter, etc.).

Library/instructional design:

  • Lead knowledge and information systems development and their adoption for the Oxfam Research Network (ORN) and OUS Research Department.
  • Investigate and propose an electronic system for coordination of peer review.
  • Contribute content to Research Department and ORN folders and pages on Box and Compass with resources for research.
  • Support consolidation of existing research tools, standards, protocols, and processes for research production across the Oxfam Confederation for ORN. 
  • Serve as fact-checker at Oxfam America.
  • Deliver and design trainings on research processes, fact-checking, and research resources.

Research Administration:

  • Support Research Director and the ORN leadership in organizing and facilitating meetings, preparing minutes, and assisting in drafting strategy and planning documents.
  • Coordinate the organization of the ORN retreat and other research events.
  • Track OUS research projects through research pipeline system.
  • Oversee and track all research agreements (contracts), research grants, and payments for research.
  • Track peer review processes for all research produced at Oxfam America.
  • Coordinate sign-off for all OUS research publications at Oxfam America.
  • Ensure Research Department complies with new or changing policies, procedures, and technologies introduced within the organization.
  • Track Research Department budget and assist Research Director in developing annual operating plans.
  • Arrange travel for external colleagues; submit expense reports for Research Director.



  • Will work effectively and collaboratively in support of building a team-based work culture, will perform all duties appropriately (treating all persons with dignity and respect) and will be comfortable with and committed to Oxfam America mission and goals.
  • Will stay abreast of professional standards, trends and issues affecting this set of responsibilities, demonstrating continuous learning of the field.
  • Will have an understanding of gender justice and diversity within key areas of responsibility and a commitment to promoting gender justice and diversity in our workplace and programs.




  • Master´s degree in library science or knowledge management; or equivalent combination of education, experience, and training.


Experience and Core Competencies:

  • Minimum 3 years of experience in general support to research programs, and minimum of 2-3 years of experience in general information and systems support to researchers.
  • Demonstrated knowledge of independent peer review process.
  • Comprehensive knowledge of Microsoft Office applications
  • Knowledge of and experience with information technologies that facilitate communication, information sharing, and networking; data collection and management.
  • Strong writing and verbal skills.
  • Excellent inter-personal skills, ability to work well in a team.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently and to be pro-active.
  • Ability to anticipate, coordinate, and facilitate activities with colleagues.
  • Demonstrated ability to prioritize work, and handle multiple demands in a high-pressure, fast-paced, large organization environment.
  • Strong listening, comprehension, and documentation abilities.
  • Results oriented.
  • Comfort operating in a multi-cultural, international environment.
  • Ability to work in an English-based environment.



  • Creative thinker
  • Background in international development, human rights and/or social justice issues
  • Training or background in Information Management Systems or ICT
  • Ability to communicate in oral and written format in Arabic, French and/or Spanish
  • Experience using MailChimp, Smartsheet, and Box
  • Demonstrated experience in project management
  • Understanding of user experience design principles


Exempt / Union/ DC-E




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