Specialty Therapy Manager

Specialty Pharmacy - Healthcare Elk Grove, Illinois


Description

About Orsini Specialty Pharmacy 
Providing patients with comprehensive and compassionate care since 1987, Orsini Specialty Pharmacy is a leader in rare diseases and gene therapies. Orsini partners with biopharma innovators, healthcare providers, and payors to support patients and their families in accessing revolutionary treatments for rare diseases. Through integrated pharmacy distribution, patient services, clinical management and convenient home infusion services, Orsini delivers customized solutions that simplify how patients connect to advanced therapies. Orsini’s high-touch care model centers on experienced and trained therapy care teams that provide personalized patient care to ensure that No Patient is Left Behind™. Orsini Specialty Pharmacy holds accreditations with the Accreditation Commission for Health Care (ACHC), The Joint Commission, URAC and NABP. Orsini has earned URAC’s Rare Disease Pharmacy Center of Excellence Designation and ACHC's Distinction in Rare Diseases and Orphan Drugs.  
 
Our Mission 
Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™.  
 
LIVE IT Values 
At the heart of our company culture, the Orsini LIVE IT core values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work.  
 
Leading Quality, Integrity, Valued Partner, Empathy, Innovation, Team-First 
 
Position Summary
The Specialty Therapy Manager will manage front line PCC’s involved with patient care, provide management guidance and direction, ensure adherence to standard operating procedures, overall problem solving and follow up, performance monitoring and management, mentoring, staff training and development, data gathering and reporting.   

Required Knowledge, Skills & Training
 
  • Illinois Pharmacy Technician License.
  • National Technician Certification – preferred.
  • Positive interpersonal communication skills – able to effectively communicate with employees at all levels (written/verbal).
  • Excellent organizational and time management skills; ability to multi-task and change priorities quickly; detail oriented.
  • Strong analytical skills.
  • Aptitude for effective and creative problem-solving.
  • Proven leadership skills; able to successfully manage and develop high preforming teams.
  • Able to effectively analyze, interpret, and resolve performance issues.
  • 5+ years managerial or supervisory experience – specifically managing non-exempt employees.
  • Proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc.).
Essential Job Duties 
  • Manage day to day operations of Specialty Therapy team.
  • Collaborate with other functional areas to ensure quality service delivery.
  • Develop and support operational procedures to ensure smooth workflow.
  • Report on key operational metrics and data.
  • Ensure compliance with all company policies.
  • Meet or exceed key operational goals for the therapy.
  • Interact with outside customers in a professional manner.
  • Ensure staff is trained to meet service level goals within the therapy team.
  • Meet manufacturer needs for drug products serviced in therapy team.
  • Coach and develop staff to meet performance and accountability requirements.
Employee Benefits 
 
  • BCBSL Medical
  • Delta Dental
  • EyeMed Vision
  • 401k
  • Accident & Critical Illness
  • Life Insurance
  • PTO, Holiday Pay, and Floating Holidays
  • Tuition Reimbursement