Therapy Manager - Onsite
Description
About Orsini Specialty Pharmacy
"Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™."
Our Mission
Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™.
LIVE IT Values
At the heart of our company culture, the Orsini LIVE IT core values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work.
Leading Quality, Integrity, Valued Partner, Empathy, Innovation, Team-First
Position Summary
The Specialty Therapy Manager will manage front line PCC’s involved with patient care, provide management guidance and direction, ensure adherence to standard operating procedures, overall problem solving and follow up, performance monitoring and management, mentoring, staff training and development, data gathering and reporting.
Required Knowledge, Skills & Training
The Specialty Therapy Manager will manage front line PCC’s involved with patient care, provide management guidance and direction, ensure adherence to standard operating procedures, overall problem solving and follow up, performance monitoring and management, mentoring, staff training and development, data gathering and reporting.
Required Knowledge, Skills & Training
- Illinois Pharmacy Technician License.
- National Technician Certification – preferred.
- Positive interpersonal communication skills – able to effectively communicate with employees at all levels (written/verbal).
- Excellent organizational and time management skills; ability to multi-task and change priorities quickly; detail oriented.
- Strong analytical skills.
- Aptitude for effective and creative problem-solving.
- Proven leadership skills; able to successfully manage and develop high preforming teams.
- Able to effectively analyze, interpret, and resolve performance issues.
- 5+ years managerial or supervisory experience – specifically managing non-exempt employees.
- Proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc.).
Essential Job Duties
- Manage day to day operations of Specialty Therapy team.
- Collaborate with other functional areas to ensure quality service delivery.
- Develop and support operational procedures to ensure smooth workflow.
- Report on key operational metrics and data.
- Ensure compliance with all company policies.
- Meet or exceed key operational goals for the therapy.
- Interact with outside customers in a professional manner.
- Ensure staff is trained to meet service level goals within the therapy team.
- Meet manufacturer needs for drug products serviced in therapy team.
- Coach and develop staff to meet performance and accountability requirements.
Employee Benefits
- BCBSL Medical
- Delta Dental
- EyeMed Vision
- 401k
- Accident & Critical Illness
- Life Insurance
- PTO, Holiday Pay, and Floating Holidays
- Tuition Reimbursement