Specialty Pharmacy Program Manager-Remote
Description
About Orsini Rare Disease Pharmacy Solutions
Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™.
Our Mission
Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™.
LIVE IT Values
At the heart of our company culture, the Orsini LIVE IT core values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work.
Leading Quality, Integrity, Valued Partner, Empathy, Innovation, Team-First
POSITION SUMMARY
This position will be the primary account manager for assigned manufacturers and design, implement and manage specialty pharmacy programs that deliver value for manufacturers. The program manager will develop and manage relationships across the assigned organization with the goal to grow the partnership with Orsini Specialty Pharmacy. The program manager will be project manager of drug launch within Orsini and work with internal Orsini stakeholders and Senior Management to manage Orsini Specialty Pharmacy performance/manufacturer key performance indicators (KPI) and grow Orsini share of business within the assigned manufacturer. This position will manage contractual deliverables and assist in resolving customer service escalations.
REQUIRED KNOWLEDGE, SKILLS & TRAINING
This position will be the primary account manager for assigned manufacturers and design, implement and manage specialty pharmacy programs that deliver value for manufacturers. The program manager will develop and manage relationships across the assigned organization with the goal to grow the partnership with Orsini Specialty Pharmacy. The program manager will be project manager of drug launch within Orsini and work with internal Orsini stakeholders and Senior Management to manage Orsini Specialty Pharmacy performance/manufacturer key performance indicators (KPI) and grow Orsini share of business within the assigned manufacturer. This position will manage contractual deliverables and assist in resolving customer service escalations.
REQUIRED KNOWLEDGE, SKILLS & TRAINING
- Must reside in Illinois
- Previous Specialty Pharmacy Trade experience at larger organization preferred
- Experience with account management and internal stakeholder collaboration preferred
- Must be computer literate - knowledge of Outlook, Excel, Word, PowerPoint, and Visio
- Excellent written and verbal communication skills
- Ability to read, analyze, interpret professional literature and technical procedures.
- Ability to identify, analyze, and solve complex problems.
- Ability to interpret and make inferences from data.
- Good project management skills.
- Ability to respond to changing priorities and handle multiple tasks at one time.
ESSENTIAL JOB DUTIES
- Oversee and manage therapy/service programs for designated pharma partners and/or therapy classes. Manage Orsini therapy performance/manufacturer KPI(s) and any manufacturer escalated issues.
- Develop and manage relationships across the assigned manufacturer organization with the goal to grow the partnership and Orsini Specialty Pharmacy share of the business.
- Lead cross-functional team to develop and implement custom programs for Pharma partners and/or for new specialty pharmacy product launches. This includes designing clinical and operational processes to support needs of product, educating the Orsini Healthcare staff to ensure all teams are prepared for new product or service launches
- Implementation and on-going oversight of trade contract deliverables including data reporting development and issue resolution.
- Work collaboratively to assess and improve key clinical and operational processes within Specialty Pharmacy. Participate in quality improvement activities as assigned.
- Prepare reports regarding program performance (financial & operational outcomes), ongoing activities, projects, and other reporting needs for customer business review meetings.
- Lead cross-functional team to manage strategically important projects (internal/manufacturer).
- Perform other duties or projects as assigned.
EMPLOYEE BENEFITS
- BCBSIL Medical
- Delta Dental
- EyeMed Vision
- 401k
- Accident & Critical Illness
- Life Insurance
- PTO, Holiday Pay, and Floating Holidays
- Tuition Reimbursement