Ornge Careers

Description

TRAVEL COORDINATOR

Reference #:2024-91

 
Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers. 

Discover Ontario, Canada, and an exciting career with Ornge.

Position Summary:

The Travel Coordinator is responsible for arranging travel, accommodations (HOTAC), car rentals, and other Ornge related business travel for Paramedics, Pilots, AMEs and other personnel as required.  They will provide information, details, coordinate, maintain support, and monitor travel and logistics for employees.  They must adhere to the travel and expense policy and all travel must be pre-approved.  All expenditures must be properly allocated and direct billed invoices coded. Travel must be reconciled monthly to the credit statement.  Knowledge of travel software such as Uniglobe Travel is required.  They will liaise with Procurement on preferred hotel list and issues with vendors.  The position requires understanding of and works closely with Scheduling.

Responsibilities:

• Book and confirm travel in a timely manner as required and approved. Ensure reservations are confirmed and prepared itineraries are met;
• Provide support and respond to issues regarding travel scheduling, reservations, cancellations and general inquiries;
• Prepare purchase orders, compare training related invoices with vendor contracts; follow up on the payment of invoices;
• Complete monthly credit card reconciliations;
• Ensure expenditures, refunds and travel credits are appropriately allocated;
• Complete special reports, and participate on projects, as required;
• Research travel options through preferred vendors in order to keep up to date on travel products (airline / hotel / car product offerings);
• Liaise with service providers such as hotels, airlines, rental car services, etc.  First point of contact, ensuring professionalism at all times; and
• Maintain detail logs / documentation for each booking, cancellations, credits and refunds.

Qualifications:

• College Diploma or University Degree in Business Management/Administration/or related field;
• 2 to 3 years of high volume travel coordination and/or logistics experience, or, equivalent combination of education and experience;
• Knowledge of travel software or experience with Uniglobe Travel;
• Demonstrated ability to meet applicable standards for quality and timelines;
• Excellent Microsoft Office skills;
• Team player with the proven ability to multi-task and exceptional planning and analytical skills;
• Must have excellent customer service and communication skills;
• Displays initiative and excellent problem solving skills;
• Strong time management and organizational skills;
• Ability to work well under pressure and independently with minimal supervision; and
• Ability to do shift work.

Total Rewards:

• Comprehensive Health, Dental and Vision Benefit Plan.
• 24/7 Employee and Family Assistance Program.
• Premium Defined Benefits Pension Plan Automatic Enrollment.
• PERKS! Employee Promotional Programs relating to personal phone plans, furniture, home/car insurance, travel, fitness, attractions and more!

At Ornge, we are:

• Community connectors.
• Equity in healthcare.
• Strong in our convictions.
• Proud of the services we provide.
• Uplifting in our mission, values, and services.

You can expect us to be:

• Competitive in pay, benefits, vacation time and more.
• Promoters of diversity.
• Champions of inclusivity and accessibility.
• Committed to your career advancement.
• A tight-knit, supportive culture.

A bit about you:

• You are driven by our collective desire to make a difference.
• Excited by problem solving and excels at in-the-moment decision making.
• Teamwork has always been where you thrive.
• You are ready to put your skills into action in a fast-paced environment.

What’s next:

• If you are ready to uplift lives, apply directly online.
• All resumes are reviewed by our team and only those under consideration will be contacted.
• Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at [email protected] and we will work with you to meet your needs.
• Ornge encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled. 

Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us.

Ornge. Lives uplifted.