Sales Development Representative - UK
Description
Job Title: Sales Development Representative (UK)
Marketing / Robotics
Marketing / Robotics
Reports to: Associate Director, Digital Marketing
Direct Reports: No
FLSA Classification: Non-Exempt
Location: UK - Remote*
*Must reside and be authorized to work in the United Kingdom
*Must reside and be authorized to work in the United Kingdom
About Us
Opentrons Labworks, Inc. is a disruptive life science company leveraging its integrated lab platform to supercharge the pace of innovation in research and healthcare. Opentrons Labworks is the parent company to business units Opentrons Robotics and Neochromosome. Through Opentrons Robotics, thousands of institutions are automating R&D operations with flexible, easy-to-use liquid handling lab robots. Through Neochromosome, biopharma and biotech at large can benefit from our world-class genome-scale cell engineering solutions.
Opentrons Labworks, Inc. is a disruptive life science company leveraging its integrated lab platform to supercharge the pace of innovation in research and healthcare. Opentrons Labworks is the parent company to business units Opentrons Robotics and Neochromosome. Through Opentrons Robotics, thousands of institutions are automating R&D operations with flexible, easy-to-use liquid handling lab robots. Through Neochromosome, biopharma and biotech at large can benefit from our world-class genome-scale cell engineering solutions.
If you are looking for your next exciting opportunity, come join us! We provide excellent benefits, competitive compensation, equity packages, and opportunities for growth. Learn more on our Careers Website.
About the Role
The Sales Development Representative is a key member of our sales team, responsible for converting leads into potential sales. This SDR will receive leads come inbound to our website via email, live chat, and inbound calls. They will also learn to use tools allowing them to research new leads independently. They will work in a team environment with both our UK-based sales team, as well as our US-based Global marketing and sales teams. This role will help to foster relationships with clients and schedule meetings for Automation Sales Executives (ASEs) to demonstrate the Opentrons technology and automation solutions.
The Sales Development Representative is a key member of our sales team, responsible for converting leads into potential sales. This SDR will receive leads come inbound to our website via email, live chat, and inbound calls. They will also learn to use tools allowing them to research new leads independently. They will work in a team environment with both our UK-based sales team, as well as our US-based Global marketing and sales teams. This role will help to foster relationships with clients and schedule meetings for Automation Sales Executives (ASEs) to demonstrate the Opentrons technology and automation solutions.
Their day to day will include responding to potential client inquiries, managing our live chat and phone lines, as well as supporting administrative responsibilities for pipeline creation. They will join product demonstrations to learn about Opentrons robotics, as well as learn from more senior sales team members. This role works closely with marketing and sales teams to grow the business, and provides an excellent foundation for a career in marketing or sales. Additionally, they will attend and support regional events across the EU developing leads and raising product awareness.
What You Will Do
- Pre-qualify leads considering a robotics purchase, and sign them up for a product demonstration with an Automation Sales Executive
- Be a subject matter expert on Opentrons value proposition and automation solutions
- Remain on-call for phone and live chat inquiries during business hours
- Strategize with marketing stakeholders to improve live chat and chat bot playbooks
- Perform outbound selling activity against inbound lead pipeline
- Maintain benchmarked daily, weekly, and monthly activity metrics and key performance indicators
- Qualify potential customers as sales opportunities based on level of interest, scientific application area, and other provided criteria
- Support Automation Sales Executives as part of the selling team
- Develop, test, and iterate sales cadence messaging and objection handling across multiple sub-industries and personas
- Experiment with new means of communication including personalized video messages
- Support sales and marketing administrative duties for the EU team
- Attend European events to develop leads and raise brand awareness
Who We are Looking For
Education:
- Bachelor’s Degree required, preferably in Biology, Chemistry, Business or related major
Experience:
- At least 1 year prior experience in life sciences, laboratory work, or robotics strongly preferred
- Prior experience in a similar sales support role with a track record of achieving sales quota preferred
- Prior experience with prospecting and cold calling preferred
- Prior experience with CRM and other sales software (e.g. Salesforce, Hubspot, etc.)
Knowledge, Skills, Abilities:
- English Language skills (written and spoken) are required
- French and/or German Language skills (written and spoken) are required
- Excellent communication and negotiation skills, happy to speak with new people
- Strong writing and research skills
- Highly organized and process oriented
Working Conditions and Physical Effort
- Work is to be performed in a home office work environment
- Fast-paced environment with a high volume of tasks to be completed daily
- Prolonged periods of sitting at a desk and working on a computer
- Quarterly travel for team development and event support
Opentrons Labworks Inc. is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.
