Network Data Analyst
Description
The Opportunity:
We are looking for a Data Analyst to join our Sales and Account Management team. In this role, you will have the opportunity to dig into the tens of millions Speedtest-related results that are collected every day to develop new and interesting data stories that will be shared internally and with clients. You will work with Sales Directors and Technical Account Managers to find creative ways to show how Ookla data can be leveraged by clients to solve real-world problems.
The ideal candidate will have a proven track record of organizing, compiling, and analyzing data, to tell stories both internally and externally. They will be able to work in an extremely fast paced, highly ambiguous, rapidly evolving environment. The ideal candidate must be able to communicate effectively with technical and non-technical people.
Key Responsibilities:
- Partner with the sales team using customer centric data analysis, data visualization, segmentation and predictive modeling methods
- Research and build reporting and empowerment tools that tell a story to maximize business opportunities with potential and existing customers
- Support day-to-day ad-hoc analysis from the Sales and Account Management team, providing prompt and efficient resolution to a wide range of business questions
- Help define and implement a suite of common reports and data views that answer frequent client requests
- Collaborate with the Data Engineering team to improve and define processes that promote data integrity and reporting functionality
Job Qualifications:
- 4-5 years experience as an analyst or BI professional
- Experience in network performance analysis and data-driven troubleshooting.
- Strong knowledge of network technologies (LTE, 5G, Wi-Fi) and key performance metrics.
- Proficiency in SQL, Python, R, or other data analytics tools.
- Experience with visualization tools (Tableau, Power BI, or equivalent).
- Understanding of radio frequency (RF) principles and network optimization techniques.
- Ability to handle large data sets and perform statistical analysis.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills to present findings and recommendations effectively.
- Experience working with client-facing teams a plus
- Identify trends, anomalies, and root causes of network performance issues
- Self-motivated with a track record of appropriate urgency and follow-through
- Collaborate with product teams to improve customer experience based on network data analysis.
- Background Check Required
About
Ookla® is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest®, Downdetector®, RootMetrics®, and Ekahau®. Ookla’s complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.
Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.
About Ziff Davis
Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security.
Our Benefits
Ookla offers competitive salaries in addition to robust, health and wellness-focused benefits. We are committed to work-life balance with paid time off when you need it.
At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.
If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Ookla is the place for you.
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive.