Scrum Master/Technical Project Manager

Engineering United States Muncie, Indiana Vancouver, Washington Burlington, Massachusetts


Ontario Systems has a new and exciting position as Scrum Master/Technical Project Manager in its R&D Department.

Location This position will be remote. Candidate may work where they live anywhere in the United States. Candidate may also work from our Boston, MA; Muncie, IN; or Vancouver, WA office.

Visa sponsorship or transfer of an existing visa is not available for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer.

What You’ll Do
As a Scrum Master/Technical Project Manager you will facilitate Agile/Scrum strategic projects to successful completion. You will also provide coaching to Ontario Systems associates on Agile/Scrum best practices. You will:

  • Maintain dependency plan between planned sprints/iterations across engineering, infrastructure and other parties; tracks iteration progress, actively contributing to design discussions, issue resolution and removing obstacles to ensure sprint/iteration commitments are met
  • Engage with product owner, business stakeholders, and delivery team as appropriate to understand business needs, identify appropriate solutions, and to create and prioritize the product backlog
  • Steer and deliver project communications at all levels within technology and the business to ensure transparency of the development process and project performance, to coordinate escalation and issue resolution, to facilitate decision making, and to build trust
  • Organize and facilitate daily stand-ups and retrospectives at the end of each spring/iteration, and create an environment in which the team is continually learning from the past influence, without authority, through effective change and leadership management
  • Break down barriers and shield the team from impediments that may preclude engineers from making progress against sprints and deadlines
  • Facilitate discussion to identify alternative approaches to solve problems and drive resolution of conflicts to ensure team productivity
  • Use technical acumen to support team in technical issue resolution
  • Coaches the team to adopt Ontario Systems SDLC process, Agile values, principles and practices, and actively encourages teams to reflect and improve their delivery capacity

What You’ll Need

  • Bachelor’s degree from a four-year college or university; and 3-5+ years related experience and/or training or equivalent combination of education and experience
  • Degree in computer science, computer engineering or other technical discipline, or equivalent work experience is preferred.
  • Master’s degree and Project Management Professional (PMP) certification preferred
  • Project management expertise and leadership strengths to influence others to accomplish goals and achieve project success and demonstrated successfully managed concurrent and complex projects
  • Understanding of all aspects of software design with a demonstrated track record of increasing responsibility
  • Experience managing Agile, Scrum, or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality
  • Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influence terms
  • Experience using Fogbugz, Excel, PowerPoint, SharePoint and report writing tools
  • Demonstrated willingness to learn new technologies
  • Ability to communicate the vision and scope of projects and experience in managing scope volatility, risks and issues throughout a project’s lifecycle
  • Proactive, timely and concise communication skills (written and verbal)
  • Strong organizational skills, as well as flexibility and adaptability with respect to workplace culture, scope change, and concurrent project assignments
  • Ability to build strong relationships with key constituents


We believe our values and You-Powered Culture set us apart. We take them very seriously and they’re at the core of everything we do. Beyond our values, we have some other great perks:

  • Best Places to Work award-winning organization since 2015
  • Career growth and mentorship opportunities
  • You-Powered Culture – We’ll support you in getting what you need, from your first contact during your hiring process throughout your career at Ontario Systems
  • Flexible work environment
  • Competitive pay and 401(k)
  • Health insurance with wellness discounts, medical, dental and vision care
  • Well-deserved time off with Paid Time Off program, personal holiday, plus 8 paid holidays
  • Paid Volunteer Time Off Program – make a difference in your community
  • 24/7 onsite fitness center

About Ontario Systems A leading provider of enterprise revenue cycle management software, Ontario Systems has been helping its clients accelerate cash and recover revenue efficiently for 40 years. Serving the healthcare, accounts receivable management, and government markets, we work with our customers to understand their challenges and make progressive receivables strategies possible to execute. Whether working for themselves or on behalf of others, our customers use our products to automate their recovery operations, generating more revenue at reduced costs, providing enhanced service to their patients and clients, and fueling community missions across the country. Ontario Systems’ customers include 5 of the 15 largest hospital networks who actively manage over $40 billion in receivables collectively, as well as 8 of the 10 largest ARM companies, and more than a hundred federal, state, and municipal government clients in the U.S. Ontario Systems is headquartered in Muncie, Ind., and has locations in Boston, Mass., Vancouver, Wash., Albuquerque, NM, and employees all over the country.

Equal Employment Opportunity & Affirmative Action Policy Ontario Systems, LLC does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.