Senior Revenue Operations Analyst (NetSuite / CPQ)

Enterprise Data & Analytics United States


Ontario Systems has a new and exciting position as Senior Revenue Operations Analyst (NetSuite / CPQ) in our Enterprise Data & Analytics Department.

Location This position will be remote. Candidate may work where they live anywhere in the United States.

Visa sponsorship or transfer of an existing visa is not available for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer.

What You’ll Do

  • Refine the end-to-end flow of revenue-related data and business processes
  • Partner with our Sales Ops and Finance teams to support strategic operations and the build-out of their respective business applications and process improvements.
  • Maintain and continually enhance the NetSuite, NSPB, and Salesforce CPQ enterprise applications
  • Work with the Finance department’s analytics team in the build-out of dashboards on financial metrics and communicating requirements for blending dependent data.
  • Assist in all facets of finance and sales ops capacity planning, inclusive of regular updates to forecasts of headcount and revenue.
  • Interface with adjacent teams, including Client Success Operations and Legal, to design non-disruptive and automated business workflows across related systems. 
  • Understand and help refine our Accounting close and FP&A forecasting/budgeting processes, implementing metrics to assist in gathering “health-check” assessments.
  • Develop enablement operational reports to check on the user adoption of new tooling and processes.
  • Support the front-end use of NetSuite and Salesforce CPQ and ensure that they are being utilized to its fullest capability with high data quality. 
  • Work closely with Finance leadership to define and manage KPIs and Operations optimization goals and priorities

What You’ll Need
  • Bachelor’s degree in business, economics, finance, mathematics, communication, or another relevant field
  • 3-5 years of relevant Revenue Operations Analyst, Sales Operations Analyst, Business Operations Analyst, or Financial Analyst experience in software or high-tech organizations
  • Enhanced proficiency with Excel, PowerPoint, and SharePoint
  • Outstanding written and verbal presentation skills to present insights and compelling recommendations with strong attention to detail to a diverse and often senior audience
  • Experience with, Salesforce CPQ, NetSuite, Clarizen, Gainsight, Tableau, ADP, and/or other ERP applications is a plus
  • Experience with building dashboards, Business Intelligence reporting, and dependent data transformations from complex datasets; using SQL or GUI-based tool is a plus
  • Ability to drive business process changes through collaboration and influence across multiple stakeholders with varied perspectives
  • Exceptional relationship management skills to build cross-functional business partnerships; communication skills and ability to effectively collaborate with leaders in the sales and business development organizations 
  • The ability to adapt quickly to the evolving needs of a high-growth SaaS business and create pragmatic and innovative solutions to complex business problems, understanding relationships between metrics and operational activities
  • Self-starter with a high affinity and interest in identifying, analyzing, and solving problems
  • Highly flexible in adapting to the needs of the team and organization

Important Note:
Although we have described above what we are generally looking for, we are very likely missing other attributes and skills that may make you a great fit. We’d hate to miss out! Research has shown that women and other marginalized groups tend to apply if they check 100% of every box, versus men who apply if they are qualified for roughly 60% of the skills/experience illustrated in the job posting. The point we’re getting at…it doesn’t hurt to take a chance and apply! We look forward to getting to know you!

We believe our values and You-Powered Culture set us apart. We take them very seriously and they’re at the core of everything we do. Beyond our values, we have some other great perks:
  • Best Places to Work award-winning organization since 2015
  • Career growth and mentorship opportunities
  • You-Powered Culture – We’ll support you in getting what you need, from your first contact during your hiring process throughout your career at Ontario Systems
  • Flexible work environment
  • Competitive pay and 401(k)
  • Health insurance with wellness discounts, medical, dental and vision care
  • Well-deserved time off with Paid Time Off program, personal holiday, plus 8 paid holidays
  • Paid Volunteer Time Off Program – make a difference in your community
  • 24/7 onsite fitness center
  • Education assistance program

About Ontario Systems Ontario Systems is a premier provider of enterprise technologies that streamline and accelerate revenue recovery for clients in the healthcare, government, and accounts receivable management (ARM) markets. Through process automation and modern, compliance-minded communication and payment tools, Ontario Systems helps its client partners generate more revenue at reduced cost and fulfill their organizational mission by effectively engaging patients, constituents, and consumers.

With offices in Indiana, Massachusetts, New Mexico, and Washington state as well as employees across the country, Ontario Systems is building on 40 years of success using a distinctly client-centric approach to innovation and service. A recognized brand in the revenue cycle management (RCM) market, Ontario Systems helps 600+ hospital networks—including 5 of the 15 largest systems in the US—optimize cash collections and provide a single, satisfying patient financial experience. Ontario Systems also serves 8 of the 10 largest ARM companies in addition to a number of state and municipal governments across the United States.

Equal Employment Opportunity & Affirmative Action Policy
Ontario Systems, LLC, and our affiliates are Equal Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status or other non-merit factor.

Ontario Systems Welcomes All.