Principal Product Manager (Payments Product)

Product United States Burlington, Massachusetts


Ontario Systems has a new and exciting opportunity for a Principal Product Manager (Payments Product) in our innovative Product Department to support its rapidly growing and transforming business.

Location This position will be remote. Candidate may work where they live anywhere in the United States.

Visa sponsorship or transfer of an existing visa is not available for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer.

What You’ll Do

This candidate selected for this role will be empowered and tasked with defining and supporting key aspects of our payment services offering and experiences, including overseeing payment processing solutions, helping define strategies to unlock new segments for payments and enabling seamless integrations with Independent Software organizations to maximize payments revenue.

  • Define and develop a data-driven payments penetration product strategy (workflow analysis, market segmentation, competitive analysis, customer persona identification) in existing and new segments
  • Conduct formal evaluation and market research of payments processing workflow applications in adjacent subsegments
  • Analyze current customer and partner experiences to define friction points and create seamless and effortless experiences through API’s
  • Lead the planning, prioritization, and execution of a compelling payments roadmap
  • Collaborate with key stakeholders within payment operations, sales, platform product management, product engineering, solution adoption to ensure payments revenue and margin KPI’s are achieved
  • Collaborate with cross functional teams to manage the development and execution of a comprehensive, strategic go-to-market strategy including value prop development, packaging and pricing models, and compelling field marketing deliverables to drive positive and meaningful business growth for customers and partners including ROI analysis

What You’ll Need

  • Bachelor’s Degree in Computer Science, math or equivalent software engineering experience (MBA is preferred)
  • A minimum of 5 years of experience working with internet technologies or within the Payments industry
  • Experience with qualitative and quantitative methodologies to understand customers and an ability to explore and structure customers’ insights
  • Self-motivation, a team player who can work across the organization to develop and launch products and programs to spur revenue growth
  • Strong communication and presentation skills
  • Entrepreneurial mindset


We believe our values and You-Powered Culture set us apart. We take them very seriously and they’re at the core of everything we do. Beyond our values, we have some other great perks:

  • Best Places to Work award-winning organization since 2015
  • Career growth and mentorship opportunities
  • You-Powered Culture – We’ll support you in getting what you need, from your first contact during your hiring process throughout your career at Ontario Systems
  • Flexible work environment
  • Competitive pay and 401(k)
  • Health insurance with wellness discounts, medical, dental and vision care
  • Well-deserved time off with Paid Time Off program, personal holiday, plus 8 paid holidays
  • Paid Volunteer Time Off Program – make a difference in your community
  • 24/7 onsite fitness center
  • Education assistance program

About Ontario Systems A leading provider of enterprise revenue cycle management software, Ontario Systems has been helping its clients accelerate cash and recover revenue efficiently for 40 years. Serving the healthcare, accounts receivable management, and government markets, we work with our customers to understand their challenges and make progressive receivables strategies possible to execute. Whether working for themselves or on behalf of others, our customers use our products to automate their recovery operations, generating more revenue at reduced costs, providing enhanced service to their patients and clients, and fueling community missions across the country. Ontario Systems’ customers include 5 of the 15 largest hospital networks who actively manage over $40 billion in receivables collectively, as well as 8 of the 10 largest ARM companies, and more than a hundred federal, state, and municipal government clients in the U.S. Ontario Systems is headquartered in Muncie, Ind., and has locations in Boston, Mass., Vancouver, Wash., Albuquerque, NM, and employees all over the country.

Equal Employment Opportunity & Affirmative Action Policy Ontario Systems, LLC does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.