Reqpatchtest
Test macro
Description
Kaushal Kishore, PMP
[email protected]
Phone: +91 97402 88755
Professional Profile:
An energetic, self-motivated & customer focused leader with hands-on experience of almost 10
years in development, testing skills, business analysis, requirements gathering, application
integration/customization and project-management activities like planning, estimation,
scheduling, and resource management.
Worked with Fortune 100 companies including, EMC2, CapGemini, Kanbay, Symphony & NIIT
Technologies. As on various capacity as Product Lead, Senior Consultant (Sr. Team-Lead),
Team-Lead & independent consultant on multiple assignments & responsibilities of
Performance - Analysis, - Tuning & Bottleneck identification of major live applications.
Products of organizations includes Misys, Morgan Stanley, Mozy, Oracle, Infor, GEAC, Neustar
Inc., Books24X7.com, RiverDeep & World Bank, IBRD of business-domains like Banking &
Financial Services, Storage, ERM, Telecom & e-Learning.
Elite certifications from premier institute like PMP from PMI, ITIL V3 (Foundations) from OGC,
HPCP (Load Runner V9.0) from HP, MBA from Symbiosis, MSc from KSOU and various others like
ECPD from NIS & TQM from Philip B. Crosby, Institute of Quality, USA.
Key Interest Area:
Performance scalability and reliability (PSR) Engineering in technical side and Business &
Project management in management side. Seeking assignment as an Architect in Software
Engineering for a technology oriented organization.
Education:
• M. Sc. (IT) (Correspondence) 2006 from Kuvempu University, Karnataka.
• MBA (Operations) 2010 from Symbiosis, Symbiosis Centre for Distance Learning (SCDL),
Pune.
Certifications:
Year Certification
2008 PMP certified by PMI (Project Management Institute, Inc. USA)
2008 HPCP (AIS) in HP Performance Center (LoadRunner) v9
2008 ITIL V3 (Foundations) by OGC (Office of Government Commerce) London, UK
2008 Lean Six-Sigma (EMC Yellow belt trained & cleared Green-belt eligibility test).
2002 Advanced Diploma in Network Centric Computing (ADNCC), NIIT, New Delhi.
2002 Certified in Total Quality Management (TQM), Philip B. Crosby, Institute of
Quality, USA.
2002 Effective Communication and Personality Development (ECPD), NIS, New Delhi.
1999 Certificate in Computing (CIC), IGNOU, New Delhi
Skills:
Languages/RAD Tools: C/C++, Java/J2EE (Tomcat, Apache and WebLogic), XML.
RDBMS/DBMS: SQL, PL/SQL, Oracle 9i (Exposure to Oracle10g), SQL Server.
Performance Tools: Load Runner, Performance Center, NeoLoad, JMeter, AB
Profiler: JProbe5, JProfiler5.
Scripting Languages: LogParser, Shell Scripting, Python, Perl.
Other Tools: VMWare, Toad, Exceed11, puTTy, Munin, Zenoss
Operating Systems: Solaris9/10, Linux (RHL/Etch/Sarge/Fedora).
Issue/Bug Tracking Tools: Quality Center, Answerlink, Bugzilla, Testlink
Configuration Mgmt Tools: Perforce, SVN, Trac, VSS
Other Achievements:
• Internal Trainer on performance testing for Symphony Services.
• Lead six-sigma project for Team Efficiency improvement for Retail domain project at
Symphony Services.
• Representative at QA Community at India CoE (Center of Excellence) on behalf of
Mozy/Fortress at EMC.
• Contribution in Quiz event organization at EMC level as Quiz Question-set preparation.
• Written white paper on Scripting for different Protocols in LoadRunner for Morgan
Stanley at Kanbay.
• Written white papers on Standardization & Categorization of PSR Tests, Missing Index
Identification Techniques, Memory Leak Analysis- tools (JProbe) & techniques, and
Working with LoadRunner Correlation for PSR-Center of Excellence at Symphony.
• Cleared the MAT, Dec 2003, and got the final selection at NIMT (11th among the top B-
School), Ghaziabad, by clearing its GD & PI.
• Have worked with International Bank for Reconstruction and Development (IBRD, World
Bank) on its IBRD division’s XML-Project at NIIT Ltd.
Work Experience:
head2right Company Name: Symphony Services (www.symphonysv.com)
Position: Product Lead (Performance)
Industry: Software Services.
Duration: Aug 2009 – Present.
Project Name: Oracle - Siebel
• Planning/Execution/Analysis/Reporting for Performance test (maximum load 25K vuser)
• Onsite-Offshore co-ordination. Training and Clarification to Offshore team.
• Trained, mentor, lead and co-ordinate the testing-team.
Project Name: Misys BFSI – Summit FT
• Review of previous performance testing done on Summit FT.
• Worked on performance improvement projects for its Summit product
• Planning/Execution/Analysis/Tuning/Reporting for Performance test.
• Trained, mentor, lead and co-ordinate the testing-team.
Project Name: BlueArc Storage Systems
• Helped in POC and performance test-plan for this storage domain project.
Project Name: C3-e Energy Systems
• POC on its cloud based system for various performance-testing tools (NeoLoad, JMeter
and LoadRunner).
• Trained Symphony China team for performance testing and NeoLoad.
Project Name: Avaya Business Communication
• Trained & Mentored Symphony Pune team for performance testing and LoadRunner.
head2right Company Name: EMC2 Data Storage Systems India Pvt. Ltd. (www.emc.com)
Position: Senior Performance Engineer (R&D QA)
Industry: Storage/Information Technology (Software).
Duration: Oct 2007 – Jul 2009.
Project Name: Fortress-Cloud Infrastructure Group
• Setup & maintain Mozy PSR Cloud-lab in Bangalore, India, as key coordinator between
various departments like Global Software Security, IT & Data-centers of Hopkinton,
Utah & India.
• Worked on the Fortress-RSA integration performance testing with RSA AxM (Access-
manager) & FIM (Federated Identity Manager) 4.0
• Performed Localization, multi-lingual, Multi-Browser, OEM and Branding Testing.
• POC on various performance testing & profiler tools including, JMeter,
ApacheBenchmark, JProbe & JProfiler.
• Client Branding wizard testing: Externalizing Client Branding strings made available via
the Client Branding Wizard, as well as localizing the Error Messages.
• Detailed Test-status/results & Test-Metrics reporting for Project Stakeholders
• Initiated Fortress testing as Test-plan preparation and review, Test-case
preparation/execution, Defect tracking using Trac tool, QA metrics preparation.
• Review/Writing test cases for Client, Triton, Neptune, Discus and Phoenix.
• Collected, organized, reviewed and evaluated the test-results and maintenance of
various test documents.
• Worked as L-1 & L-2 level support technicians for identifying, resolving and facilitating
the routing of all technical queries and problem resolution from the customer using
Discuss tool to technical-support and if necessary, on to Product Management and
Engineering.
head2right Company Name: CapGemini. (Financial Service Division (Kanbay), Pune).
(www.capgemini.com)
Position: Senior Consultant (Senior Team Lead).
Industry: Computer / Information Technology (Software).
Duration: Feb 2007 – Oct 2007.
Project Name: Morgan Stanley (www.morganstanley.com)
• Requirement Analysis, Effort Estimation, Scenario Modeling & Design, LoadRunner
Scripting, and Execution for multiple Performance Testing Projects.
• Creation of Requirement Questionnaire, Test Plans and Test Results for the test
strategies for new products.
• Analysis of impact of various combination of scenario load on Application.
• Mentoring Team Members on Technical Issues.
• Report team-resource utilization status weekly and keep all teams & clients informed
as necessary.
• Work in cross-functional teams that include other qa engineers, developers, technical
writers and customer support.
• Load Runner Protocols worked - Web (HTTP/HTML), Web Services, Java/Rmi, SOAP
Over TCP/IP, SOAP Over HTTP
head2right Company Name: Symphony Services (www.symphonysv.com)
Position: Team Lead (Performance).
Industry: Software Services.
Duration: Oct 2005 – Feb 2007.
Project Name: Extensity (Geac/Infor) (www.infor.com)
• Design, build, execute testing methodologies, test cases, and test automation
(scripts/harness) of products & offerings.
• Contribute to overall performance testing & tuning efforts including cross-platform
support, installation testing, performance metrics, key management, and other
elements of correct product operation.
• Track status and resolution of bugs/issues/enhancements using Bugzilla.
• Report performance test results and recommend performance enhancements.
head2right Company Name: Impetus Technologies. (India Development Center,
Indore).(www.impetus.com)
Position: Performance Test Engineer.
Industry: Computer / Information Technology (Software).
Duration: Feb 2004 – Oct 2005.
Project Name: NeuStar (www.neustar.com)
• Planning, Recording, and Execution of performance testing on its various ILECs, CLECs
and Gateways on Production box (Solaris) for performance testing.
• Sanity, Load, Performance, Stress and Endurance Test Cycle Execution using Avalanche
tool.
• Scripting in Core Java for Avalanche performance testing tool.
• Optimization of Web-server (Tomcat 4.1), App-server (Web logic 9.1), and database
(Oracle9i).
Project Name: CHET (OSS and BSS)
• Performance testing on its various Gateways and Clearing House products of
Operations Supports Systems and Business Supports Systems.
Project Name: Z-Tel
• QA/testing with ZTEL new releases and reporting.
• Performed various Black box testing using methodologies such as Functional Testing,
System Testing, and Sanity Testing.
• Preparing release artifacts for few component i.e. release notes, test summery etc.
head2right Company Name: NIIT Technologies. (New Delhi). (www.niit.com)
Position: XML Developer, QA/Testing.
Industry: Computer / Information Technology (Software).
Duration: Aug 2002 - Feb 2004.
Project Name: SkillSoft
• Conversion of document to be published on net in to xml format using Visual Basic.
Project Name: World Bank, IBRD (International Bank for Reconstruction and Development)
• Coding in ASP for performance enhancement of IBRD’s internal web-site implementing
server-side caching.
Project Name: Riverdeep (Hart Court Mega Math Center HMM/HMC)
• Functional & Portability testing of all type learning modules provided by HMM/HMC.
• Reporting & Regression of the bugs through the bug tracker (bug-base) through bug life.
head2right Company Name: Hindustan Enterprises.
Position: Assistant Programmer.
Industry: Computer / Information Technology (Software).
Duration: Sep 1999 - Oct 2000.
• Module creation using Visual Basic & webpage development using HTML
Personal Particulars:
Father's Name: Late Sri Mahendra Prasad Gupta.
Permanent Address: #45, 17th Cross, 22nd Main, 5th Phase,J. P. Nagar, Bangalore - 560078
Date of Birth: 15 Sep 1981.
Gender: Male.
Marital Status: Unmarried.
Recommendations: http://www.linkedin.com/in/kaushalkishore
[email protected]
Phone: +91 97402 88755
Professional Profile:
An energetic, self-motivated & customer focused leader with hands-on experience of almost 10
years in development, testing skills, business analysis, requirements gathering, application
integration/customization and project-management activities like planning, estimation,
scheduling, and resource management.
Worked with Fortune 100 companies including, EMC2, CapGemini, Kanbay, Symphony & NIIT
Technologies. As on various capacity as Product Lead, Senior Consultant (Sr. Team-Lead),
Team-Lead & independent consultant on multiple assignments & responsibilities of
Performance - Analysis, - Tuning & Bottleneck identification of major live applications.
Products of organizations includes Misys, Morgan Stanley, Mozy, Oracle, Infor, GEAC, Neustar
Inc., Books24X7.com, RiverDeep & World Bank, IBRD of business-domains like Banking &
Financial Services, Storage, ERM, Telecom & e-Learning.
Elite certifications from premier institute like PMP from PMI, ITIL V3 (Foundations) from OGC,
HPCP (Load Runner V9.0) from HP, MBA from Symbiosis, MSc from KSOU and various others like
ECPD from NIS & TQM from Philip B. Crosby, Institute of Quality, USA.
Key Interest Area:
Performance scalability and reliability (PSR) Engineering in technical side and Business &
Project management in management side. Seeking assignment as an Architect in Software
Engineering for a technology oriented organization.
Education:
• M. Sc. (IT) (Correspondence) 2006 from Kuvempu University, Karnataka.
• MBA (Operations) 2010 from Symbiosis, Symbiosis Centre for Distance Learning (SCDL),
Pune.
Certifications:
Year Certification
2008 PMP certified by PMI (Project Management Institute, Inc. USA)
2008 HPCP (AIS) in HP Performance Center (LoadRunner) v9
2008 ITIL V3 (Foundations) by OGC (Office of Government Commerce) London, UK
2008 Lean Six-Sigma (EMC Yellow belt trained & cleared Green-belt eligibility test).
2002 Advanced Diploma in Network Centric Computing (ADNCC), NIIT, New Delhi.
2002 Certified in Total Quality Management (TQM), Philip B. Crosby, Institute of
Quality, USA.
2002 Effective Communication and Personality Development (ECPD), NIS, New Delhi.
1999 Certificate in Computing (CIC), IGNOU, New Delhi
Skills:
Languages/RAD Tools: C/C++, Java/J2EE (Tomcat, Apache and WebLogic), XML.
RDBMS/DBMS: SQL, PL/SQL, Oracle 9i (Exposure to Oracle10g), SQL Server.
Performance Tools: Load Runner, Performance Center, NeoLoad, JMeter, AB
Profiler: JProbe5, JProfiler5.
Scripting Languages: LogParser, Shell Scripting, Python, Perl.
Other Tools: VMWare, Toad, Exceed11, puTTy, Munin, Zenoss
Operating Systems: Solaris9/10, Linux (RHL/Etch/Sarge/Fedora).
Issue/Bug Tracking Tools: Quality Center, Answerlink, Bugzilla, Testlink
Configuration Mgmt Tools: Perforce, SVN, Trac, VSS
Other Achievements:
• Internal Trainer on performance testing for Symphony Services.
• Lead six-sigma project for Team Efficiency improvement for Retail domain project at
Symphony Services.
• Representative at QA Community at India CoE (Center of Excellence) on behalf of
Mozy/Fortress at EMC.
• Contribution in Quiz event organization at EMC level as Quiz Question-set preparation.
• Written white paper on Scripting for different Protocols in LoadRunner for Morgan
Stanley at Kanbay.
• Written white papers on Standardization & Categorization of PSR Tests, Missing Index
Identification Techniques, Memory Leak Analysis- tools (JProbe) & techniques, and
Working with LoadRunner Correlation for PSR-Center of Excellence at Symphony.
• Cleared the MAT, Dec 2003, and got the final selection at NIMT (11th among the top B-
School), Ghaziabad, by clearing its GD & PI.
• Have worked with International Bank for Reconstruction and Development (IBRD, World
Bank) on its IBRD division’s XML-Project at NIIT Ltd.
Work Experience:
head2right Company Name: Symphony Services (www.symphonysv.com)
Position: Product Lead (Performance)
Industry: Software Services.
Duration: Aug 2009 – Present.
Project Name: Oracle - Siebel
• Planning/Execution/Analysis/Reporting for Performance test (maximum load 25K vuser)
• Onsite-Offshore co-ordination. Training and Clarification to Offshore team.
• Trained, mentor, lead and co-ordinate the testing-team.
Project Name: Misys BFSI – Summit FT
• Review of previous performance testing done on Summit FT.
• Worked on performance improvement projects for its Summit product
• Planning/Execution/Analysis/Tuning/Reporting for Performance test.
• Trained, mentor, lead and co-ordinate the testing-team.
Project Name: BlueArc Storage Systems
• Helped in POC and performance test-plan for this storage domain project.
Project Name: C3-e Energy Systems
• POC on its cloud based system for various performance-testing tools (NeoLoad, JMeter
and LoadRunner).
• Trained Symphony China team for performance testing and NeoLoad.
Project Name: Avaya Business Communication
• Trained & Mentored Symphony Pune team for performance testing and LoadRunner.
head2right Company Name: EMC2 Data Storage Systems India Pvt. Ltd. (www.emc.com)
Position: Senior Performance Engineer (R&D QA)
Industry: Storage/Information Technology (Software).
Duration: Oct 2007 – Jul 2009.
Project Name: Fortress-Cloud Infrastructure Group
• Setup & maintain Mozy PSR Cloud-lab in Bangalore, India, as key coordinator between
various departments like Global Software Security, IT & Data-centers of Hopkinton,
Utah & India.
• Worked on the Fortress-RSA integration performance testing with RSA AxM (Access-
manager) & FIM (Federated Identity Manager) 4.0
• Performed Localization, multi-lingual, Multi-Browser, OEM and Branding Testing.
• POC on various performance testing & profiler tools including, JMeter,
ApacheBenchmark, JProbe & JProfiler.
• Client Branding wizard testing: Externalizing Client Branding strings made available via
the Client Branding Wizard, as well as localizing the Error Messages.
• Detailed Test-status/results & Test-Metrics reporting for Project Stakeholders
• Initiated Fortress testing as Test-plan preparation and review, Test-case
preparation/execution, Defect tracking using Trac tool, QA metrics preparation.
• Review/Writing test cases for Client, Triton, Neptune, Discus and Phoenix.
• Collected, organized, reviewed and evaluated the test-results and maintenance of
various test documents.
• Worked as L-1 & L-2 level support technicians for identifying, resolving and facilitating
the routing of all technical queries and problem resolution from the customer using
Discuss tool to technical-support and if necessary, on to Product Management and
Engineering.
head2right Company Name: CapGemini. (Financial Service Division (Kanbay), Pune).
(www.capgemini.com)
Position: Senior Consultant (Senior Team Lead).
Industry: Computer / Information Technology (Software).
Duration: Feb 2007 – Oct 2007.
Project Name: Morgan Stanley (www.morganstanley.com)
• Requirement Analysis, Effort Estimation, Scenario Modeling & Design, LoadRunner
Scripting, and Execution for multiple Performance Testing Projects.
• Creation of Requirement Questionnaire, Test Plans and Test Results for the test
strategies for new products.
• Analysis of impact of various combination of scenario load on Application.
• Mentoring Team Members on Technical Issues.
• Report team-resource utilization status weekly and keep all teams & clients informed
as necessary.
• Work in cross-functional teams that include other qa engineers, developers, technical
writers and customer support.
• Load Runner Protocols worked - Web (HTTP/HTML), Web Services, Java/Rmi, SOAP
Over TCP/IP, SOAP Over HTTP
head2right Company Name: Symphony Services (www.symphonysv.com)
Position: Team Lead (Performance).
Industry: Software Services.
Duration: Oct 2005 – Feb 2007.
Project Name: Extensity (Geac/Infor) (www.infor.com)
• Design, build, execute testing methodologies, test cases, and test automation
(scripts/harness) of products & offerings.
• Contribute to overall performance testing & tuning efforts including cross-platform
support, installation testing, performance metrics, key management, and other
elements of correct product operation.
• Track status and resolution of bugs/issues/enhancements using Bugzilla.
• Report performance test results and recommend performance enhancements.
head2right Company Name: Impetus Technologies. (India Development Center,
Indore).(www.impetus.com)
Position: Performance Test Engineer.
Industry: Computer / Information Technology (Software).
Duration: Feb 2004 – Oct 2005.
Project Name: NeuStar (www.neustar.com)
• Planning, Recording, and Execution of performance testing on its various ILECs, CLECs
and Gateways on Production box (Solaris) for performance testing.
• Sanity, Load, Performance, Stress and Endurance Test Cycle Execution using Avalanche
tool.
• Scripting in Core Java for Avalanche performance testing tool.
• Optimization of Web-server (Tomcat 4.1), App-server (Web logic 9.1), and database
(Oracle9i).
Project Name: CHET (OSS and BSS)
• Performance testing on its various Gateways and Clearing House products of
Operations Supports Systems and Business Supports Systems.
Project Name: Z-Tel
• QA/testing with ZTEL new releases and reporting.
• Performed various Black box testing using methodologies such as Functional Testing,
System Testing, and Sanity Testing.
• Preparing release artifacts for few component i.e. release notes, test summery etc.
head2right Company Name: NIIT Technologies. (New Delhi). (www.niit.com)
Position: XML Developer, QA/Testing.
Industry: Computer / Information Technology (Software).
Duration: Aug 2002 - Feb 2004.
Project Name: SkillSoft
• Conversion of document to be published on net in to xml format using Visual Basic.
Project Name: World Bank, IBRD (International Bank for Reconstruction and Development)
• Coding in ASP for performance enhancement of IBRD’s internal web-site implementing
server-side caching.
Project Name: Riverdeep (Hart Court Mega Math Center HMM/HMC)
• Functional & Portability testing of all type learning modules provided by HMM/HMC.
• Reporting & Regression of the bugs through the bug tracker (bug-base) through bug life.
head2right Company Name: Hindustan Enterprises.
Position: Assistant Programmer.
Industry: Computer / Information Technology (Software).
Duration: Sep 1999 - Oct 2000.
• Module creation using Visual Basic & webpage development using HTML
Personal Particulars:
Father's Name: Late Sri Mahendra Prasad Gupta.
Permanent Address: #45, 17th Cross, 22nd Main, 5th Phase,J. P. Nagar, Bangalore - 560078
Date of Birth: 15 Sep 1981.
Gender: Male.
Marital Status: Unmarried.
Recommendations: http://www.linkedin.com/in/kaushalkishore
Job Description