Oneco Careers

AHMED FAWZI, MBA

P.O. Box: 299103 Dubai, UAE – Cell: +971 50-640-8117

[email protected] – http://ae.linkedin.com/in/amhfawzi

Business Strategy, Innovation Management, Consultative Selling, Business Development

Summary

An experienced business professional with 14+ years of creating and delivering value for organizations, leveraging technology and innovation. Ahmed's broad experience enables him to provide a 360-degree perspective spanning from the technical to business levels, effectively builds consensus among people at all levels in order to create powerful collaborations united on common visions, missions, and goals. An expert in business strategy, innovation management, scenario planning, business development, strategic relationship management, and business transformation.

Key Strengths: Communication; Teamwork; Adaptive Thinking; Building Relationships; Business Execution.

Clients & Organizations: Citibank Egypt, CBQ - Qatar, ADCO, ADMA, Atlantis The Palm - Dubai, TwoFour54 - Abu Dhabi, The Avenues - Kuwait, Sharjah Cooperative, Ministry of Education - UAE, SITA (US, UK, Australia, UAE, Saudi, Qatar, and Oman), Emirates Airlines, and a wide range of SMEs.

International Exposure: United States, United Kingdom, Belgium, Netherlands, France, Singapore, Malaysia, China, Turkey, Egypt, UAE, Saudi, Qatar, Kuwait, Lebanon, and Maldives.

Career Highlights

•          Created addressable pipeline of $ 9M during the FY14-15 Q1.

•          Made inroads to develop account relationship, overall portfolio crossed the $10M mark in 2 years.

InterGlobe Services & Technologies, Dubai, UAE Aug’12 – Present

Account Director – Strategic AccountsMar’13 – Present

My role is to actively listen to my clients and address their needs through a consultative approach that delivers a genuine solution, leveraging IGT capabilities; hence, sustaining the business by growing strategic relationships in the Middle East region.

• Develop and execute account development plan for Middle East region strategic accounts.
• Consultative selling in alignment with latest technologies and industry trends.
• Inroads to new areas in the clients’ business, leveraging InterGlobe capabilities.
• Ensure a healthy P&L on the account level.
• Created addressable pipeline of $ 9M during the FY14-15 Q1.

Regional Delivery Manager – IT Services, GCC Jul’13 – Feb’13

Managed the delivery for IT Services portfolio of $2.1M within GCC region.

• Managed multicultural, geographically separated teams of 40+ employees across GCC, UK, and India.
• Improved business efficiency, achieved 55% GM (gross margin) and 134% growth in the top line.
• Made inroads to develop account relationship, overall portfolio crossed the $10M mark in 2 years.
• Facilitated steering meetings with clients’ top and senior management.

AHMED FAWZI, MBA

UAE – Cell: +971 50-640-8117 – [email protected] – http://ae.linkedin.com/in/amhfawzi

Senior Projects Manager – IT ServicesAug’12 – Jun’13

Managed $1.57M IT services portfolio: develop, deploy, and support critical mission systems for GCC governments.

• Established an R&D practice within the team to automate the deployment process.
• Transformed 8x5 service delivery model to a 24x7 model with no impact on cost and quality.
• Improved operational efficiency, 120% team utilization rate.
• Implemented an innovative knowledge management approach to leverage economies of experience.
• Awarded “Outstanding Business Contribution” Team for exceeding targets in two quarters in a row.
• Recognized as "Best Project Manager" in 2013.
• Nominated as one of nine “Value Champions” out of 5000 employees by colleagues and direct reports, for being aligned with organizational values: customer-orientation, integrity, and future mindedness.

IT-Corner Emirates, Dubai, UAE Mar’12 – Jul’12

Business Development Manager

• Developed market strategies that align IT-Corner's products and services to clients' needs.
• Created a qualified pipeline of AED 4M, building trust with the client.
• Closed deals worth $3M in UAE and Saudi Arabia, leveraging strategic alliances.

Ministry of Education (MOE), Dubai, UAE Apr’09 – Mar’12

Business Technology Advisor

• Established MOE Contact Center (CC) from idea to streamlined operations,
• Designed service capacity to accommodate 1500+ calls, 7 agents, 10 hours a day, 5 days a week.
• Recruited 8 MOE CC staff and trained over 60 stakeholders to ensure operations are streamlined.
• Strategized 22 initiatives, provided savings of AED 1.5M in the operational costs.
• Renegotiated vendors’ contracts to reduce the operational costs by AED 800K.
• Constantly met and improved MOE CC service levels and operational efficiency.
• Awarded “Knights of Communication Award” for outstanding achievement in establishing MOE CC.

Previous Professional ExperienceJan’00 – Mar’09

      Aug 08 - Mar 09: Senior Implementation Consultant with FSI (FM Solutions) Middle East, Dubai, UAE

      Nov 07 - Jul 08: Software Development Manager with IT-Corner Emirates, Dubai, UAE

      Oct 06 - Oct 07: IT Manager with QLS Schools, Giza, Egypt

      Mar 06 - Oct 06: Business Analyst with Citibank N.A., Cairo, Egypt

      Aug 05 - Feb 06: Graduate Teaching Assistant with Arab Academy for Science & Technology, Cairo, Egypt

      Jan 00 - May 05: Software Developer, Project Leader, and Trainer in Cairo, Egypt

Executive Master of Business AdministrationJul’14

HULT International Business School (Dubai, London, Shanghai, and Boston)

Strategy, Innovation, and Leadership

B.Sc. (Hons) Computer ScienceJul’05

Arab Academy for Science & Technology, Cairo, Egypt

TOGAF® 9 Certified • PRINCE2® Practitioner • ITIL® V3 Foundation • CSM (Certified Scrum Master)

Bilingual fluency in English & Arabic