Service Supervisor Youngstown

Manager/Supervisor Youngstown, Ohio




This position includes but is not limited to: Scheduling and prioritizing work performed in the Youngstown Service Shop.  Assisting in providing quotes for customers and reviewing work orders prior to invoicing. Assisting technicians with repairs and technical/mechanical information. Taking phone calls from internal and external customers, Directing the shop work flow and assisting the Shop manager. This position is responsible for assisting in the implementation of company policies and business strategies as they pertain to the Heavy Equipment Repair and Rebuild shop. 


COMPETENCIES LIST AND DESCRIBE:                                                      

Must be able to handle multiple work assignments

Must have good computer skills

Excellent communication skills

Must be able to prioritize work and technician assignments

Must be able to work closely with other internal and external customers to ensure a quality product


High School graduate required.  Three - Five years of industry experience required. Technical knowledge of heavy equipment required. Prior supervisory experience preferred.


Lifting/Carrying 40 lb. Lift/Carry and 50lb+ pulling

Standing/Sitting Up and down stairs, standing, sitting and climbing into machines.  Dexterity Normal

Repetitive Motions Frequent movement requiring hands, wrists and fingers

The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor.