Associate, Provider Engagement

Providers Chicago, Illinois


Description

Company: Oak Street Health 

Title: Provider Engagement Specialist 

Location: Corporate

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com.

Role Description:

The Provider Engagement Specialist will focus on: building out our education programs for Trainees and NP/PA students, and will also support Provider Engagement initiatives.

  • Reports to the Senior Vice President of Provider Services

  • Collaborates closely with Executive Medical Directors and the Chief Medical Officer on graduate medical education initiatives

  • High visibility role with opportunity to interface with senior leadership


 

Core Responsibilities:

  • Support existing Residency and NP/PA program relationships:  

    • Work with Program Coordinators to place 40+ Trainees and 30+ NP/PA students at Oak Street centers per year

    • Act as a liaison between Oak Street and program coordinators to collect all compliance paperwork prior to scheduled rotation 

    • Lead virtual orientation for all Trainees and NP/PA students

    • Collaborate with Oak Street providers to continuously update and modify curriculum for our Trainees and NP/PA students

  • Assist the Provider Services Team in resident recruitment

    • Coordinate and host Oak Street Health open houses/recruiting events

    • Manage and oversee the Targeted Resident Recruitment Initiative

    • Attend local and national conferences for provider/resident recruitment

  • Work with Regional teams to develop additional Residency and NP/PA relationships across our 9 regions

  • Continuing Medical Education (CME)

    • Partner with Northwestern on CME for 350+ providers twice a year

    • Run the application pre and post process for CME accreditation

    • Manage and execute Grand Rounds events, including logistics and partnering with venue event managers

    • Input and analyze Grand Rounds survey data to develop reports on provider engagement using Google Sheets/Microsoft Excel

  • Operate and enhance CME Offerings for Oak Street Health medical group

    • Keep offerings booklet up-to-date

    • Share CME opportunities in monthly provider newsletter

    • Maintain CME inquiries throughout the network 

  • Partner with Fellowship Director to manage Fellowship for Value Based Care

    • Develop curriculum, and marketing materials to improve engagement

    • Work with program ambassadors to get the word out across residency programs

    • Work with Fellowship Director to develop rotations, consistency in clinical placements, and work as a liaison between Oak Street and Kellogg

  • Develop and oversee project plans for education related initiatives

  • Serve as program manager for Oak Street Health’s Well-Being Committee

    • Maintain the program charter

    • Take meeting notes

    • Serve as a liaison between the American Medical Association and Oak Street Health for the Joy in Medicine Recognition program

  • Support the Oak Street Health Early Career Physician Program

    • Offer structured training and support for the numerous new physicians who join Oak Street Health from postgraduate training programs

  • Coordinate work for the Provider Group Administration Committee, the team who guides the structure of the provider group at Oak Street Health

  • Other duties, as assigned

What are we looking for?

  • Excellent skills in database management, verbal and written communications 

  • Strong listening and presentation skills

  • Ability to multitask, prioritise, and manage time effectively

  • Project management experience

  • High attention to detail and creativity 

  • Comfort working with physicians and physician leaders

  • Ability to function in an entrepreneurial environment and manage in the midst of ambiguity

  • Proficiency with standard commercial Office Suite, especially Google Apps for Business and Microsoft Office

  • Attention to detail in the creation of formal documents and letters regarding physician credentials

  • Highly professional communication skills, comfortable networking with senior physicians and other healthcare executives

  • Bachelor’s degree or equivalent work experience required

  • US work authorization

  • Someone who embodies being “Oaky”


 

What does being “Oaky” look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Being scrappy



 

Why Oak Street?


Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

  • Collaborative and energetic culture

  • Fast-paced and innovative environment

  • Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.