Medical Records and Documentation Specialist

Other Chicago, Illinois


Company: Oak Street Health 

Title: Medical Records and Documentation Specialist (Full-time, Remote) 

Company Description

Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street’s care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients’ health, spending more than twice as long with its patients and taking on the risks and costs of their care. For more information, visit

Role Description:

The goal of this role is to support our Illinois care teams by discovering and ingesting a comprehensive medical history on all new patients into Oak Street’s patient records to facilitate efficient and effective medical care for our patients. This role will do this by reviewing external electronic medical records (EMRs) as well as following up via phone or fax with additional specialist and primary care offices. This role will work closely with regional Population Health and clinical leadership to correctly index and file all medical records according to clinical relevance and importance to help care teams review patient information more quickly.

Core Responsibilities:

  • Manage and maintain electronic medical record (EMR) access to all relevant health systems in the IL market

  • Access all EMRs in IL for every new patient to mine for medical and social histories for those patients

  • Upload all discovered external information into Oak Street’s EMR, filing to the appropriate document types to facilitate easier clinical review

  • Initiate and follow up on additional phone and fax medical records requests where direct EMR access is not possible

  • Partnership with Population Health Directors, Clinical Documentation Specialists, and regional clinical leadership on clinical significance indexing and other ways to improve the ease of new patient chart reviews

  • Other duties as assigned

What are we looking for?

  • Ease and expertise working with multiple technical systems

  • Ability to collaborate across multiple teams and engage in multiple perspectives to work toward a common goal

  • Proven experience and ability to build relationships with Providers

  • Ability to succeed in a fast-paced, ever-changing environment 

  • Self-starter with high degree of drive, initiative, and follow through 

  • High attention to detail and proven ability to keep a vast amount of information clear and organized

  • Exceptional interpersonal, written and verbal communication skills

  • Commitment to company vision

  • US work authorization

  • Someone who embodies being “Oaky”


What does being “Oaky” look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Being scrappy


Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

  • Collaborative and energetic culture

  • Fast-paced and innovative environment

  • Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to