Associate, People Operations Generalist

People Operations Cincinnati, Ohio Walnut Hills, Ohio


Company: Oak Street Health

Title: Associate, People Experience Generalist

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

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Role Description:

The Associate, People Experience Generalist is an important contributor to the Oak Street HR Team. This position is responsible for executing a number of responsibilities to ensure the effectiveness of various human resources functions, including but not limited to, payroll, recruiting, onboarding, training, employee relations, etc.

Core Responsibilities:

  • Support with local payroll activities and People Experience activities, such as: recruiting, onboarding, training, employee relations, etc.

  • Partner and liaison between People Operations central team and local teams

  • Steward and coach for corrective action process

  • Ensure compliance with all legal and regulatory items, including: Federal, State, and local laws and regulations related to the Human Resources function such as FLSA, ADA, Civil Rights Act of 1964, and FMLA

  • Enhance the level of employee relations support by fostering a high level of employee trust, while providing appropriate coaching and advice to location leadership

  • Provide onboarding and orientation support

  • Manage employee recognition programs

  • Support the corporate Talent Acquisition Team, as needed:

    • Stay abreast of local hiring events, trends, etc.

    • Post job openings internally and externally

    • Screen candidates (review resumes and perform phone interviews)

    • Coordinate interview process with hiring managers

  • Other duties, as assigned

What are we looking for?

  • 2-5 years of HR experience with a specialization in employee relations in a multi-unit, geographically diverse healthcare setting

  • PHR/SPHR or SHRM-CP/SCP certification preferred

  • 2-4 years HR/Recruitment and training experience (Healthcare industry is a plus)

  • Ability to deal with ambiguity in a fast-paced, high growth environment

  • Strong written and verbal communication skills

  • Strong MS Excel skill

  • Willingness and ability to travel to centers in assigned region on a daily basis and occasionally travel to corporate or divisional locations

  • US work authorization

  • Someone who embodies being “Oaky”


What does being “Oaky” look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Being scrappy


Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

  • Collaborative and energetic culture

  • Fast-paced and innovative environment

  • Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to