Sr. Associate, Managed Care Operations
Company: Oak Street Health
Title: Sr. Associate, Managed Care Operations
The mission of Oak Street Health is to rebuild healthcare as it should be.
We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare.
The Oak Street model integrates outstanding clinical expertise, technology, and teamwork to deliver improved care quality and cost savings. These cost savings are then reinvested into care in our communities, creating a virtuous cycle of improving community health.
We are a national organization serving over 100,000 patients and we are growing rapidly. We are a diverse team of care providers, service team members, technologists, community outreach experts, business professionals, and more -- all dedicated to our Oaky Values and motivated by our mission. We’re looking forward to getting to know you!
For more information, visit www.oakstreethealth.com.
The Managed Care Operations Associate will immediately become an important contributor to the Oak Street Health team. The ideal candidate will have strong interpersonal skills, be self-directed, and enjoy working with a team in a fast-paced, high-growth environment, while bringing their experience and innovative ideas. Highly successful candidates will have existing familiarity with managed care systems/processes.
Support a set of Oak Street Health’s relationships with health plans, including contracting, implementation, and ongoing management
Communicate effectively and lead meetings with both internal and external leaders, including Divisional Presidents, CFO, CMO, COO, etc.
Approach health plan relationships with the mindset of a “business owner”
Project-manage and own issues to resolution
Develop opportunities as they arise
Express the value that Oak Street delivers for health plan partners
Collaborate with teams across Oak Street, including Finance, Quality, and Business Intelligence, among others - to optimize health plan performance
Lead conversations proactively and strategically with Oak Street’s field leadership on value-add activities
Develop deep understanding of Oak Street financial operations/workflows and key intersection points with health plan processes
Analyze financial implications of existing and potential future health plan contracts, quantifying and communicating organizational risks and opportunities to senior leadership
Lead health plan implementations (“onboarding”) with newly-contracted partners
Manage value-add activities with health plans beyond basic issue resolution
Proactively develop and share ideas for how to improve existing Oak Street workflows
Support delegated activities as required (e.g., identification of business requirements for system implementation, communication with delegated function leaders)
Other duties, as assigned
What we’re looking for
2-4 years experience working in a healthcare organization, preferably with direct managed care experience
Excellent communication, facilitation, and interpersonal skills with the ability to be personable yet persistent
Excellent problem-solving and analytical skills and impeccable business judgment
Ability to manage multiple priorities in a fast-paced, sometimes ambiguous environment
Ability to independently pursue and implement solutions to complex problems
Strong project management skills
Strong MS Excel and PowerPoint skills
U.S. work authorization
Someone who embodies being “Oaky”
What does being “Oaky” look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Why Oak Street?
Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:
Collaborative and energetic culture
Fast-paced and innovative environment
Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.