Clinical Documentation Specialist

Clinical Operations Chicago, Illinois


Company: Oak Street Health

Title: Clinical Documentation Specialist (Full-time)

Location: Remote / Central 

Company Description

Oak Street Health believes everyone deserves great healthcare – the kind you'd want for your own family. We specialize in providing exceptional care for older adults on Medicare, often in underserved communities where there is little or no quality healthcare.

Oak Street Health is on a mission to rebuild healthcare as it should be with an innovative care model that centers on wellness-based, positive health outcomes for patients, not the volume of services provided. Our unwavering commitment to keeping patients healthy is highlighted by dedicated care teams that take time to get to know each individual, providing the personalized care they need to stay healthy and live life more fully. 

We're an organization on the move! Our rapidly growing national network of primary care centers is staffed by a diverse team of outstanding care providers, service team members, technologists, community outreach experts, business professionals, and more. For more information, visit


Role Description

The Clinical Documentation Specialist (CDS) supports all care teams across the region in comprehensive and targeted chart reviews -- to ultimately facilitate efficient and effective medical care for our patients. In addition, this role will partner with regional leaders, particularly the Population Health Director and Senior Clinical Informatics Specialist, to indirectly support daily huddle and CDR workflow optimization. CDSs are trained to be experts in structured clinical assessments, accurate and specific documentation, population health workflows, and team based care. 

Core Responsibilities:

  • Chart Reviews

    • Access and review HIE/EMRs to identify potential suspects based on test results, etc.

    • Identify the need for Medical Records requests from Blue Button and other payer data

  • Prepare and lead monthly Rejected Suspect Reviews 

  • Partner with Population Health Director on general review support

  • Identify and analyze opportunities for improving patient quality outcomes and cost of care

  • Analyze chronic condition prevalence based on patient demographics and identify opportunities for interventions

  • Monitor clinical documentation efforts 

  • Other duties, as assigned

What we're looking for:

  • Ease and expertise working with multiple technical systems, including Greenway, Canopy, and Excel

  • Ability to collaborate across multiple teams and engage in multiple perspectives to work toward a common goal

  • Proven experience and ability to build relationships with Providers

  • Proficiency in tracking down and leveraging external resources, such as hospital records, Blue Button, and payer data, to support retrospective and prospective accurate documentation

  • Ability to succeed in a fast-paced, ever-changing environment

  • Self-starter with a high degree of drive, initiative, and follow through

  • Ability to develop, plan, and implement short and long term goals

  • Exceptional interpersonal, written and verbal communication skills

  • Commitment to company vision

  • Experience in accurate and specific documentation

  • U.S. work authorization

  • Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Being scrappy


Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

  • Collaborative and energetic culture

  • Fast-paced and innovative environment

  • Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to