Sr. Learning Consultant

People Operations Chicago, Illinois


Company: Oak Street Health 

Title: Senior Associate, Learning Business Partner

Location: Downtown Chicago (30 W. Monroe St.)

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

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Role Description:

This role leverages subject matter expertise in the design and delivery of various learning and development solutions and is responsible for developing and delivering solutions that maximize Oak Street’s talent. This individual should be a dynamic, energetic trainer who builds relationships quickly and is passionate about working in a fast-paced, scaling organization. 

Core Responsibilities:

  • Conceptualize and create training and development solutions such as classroom learning material, e-learning modules, job aids, and other resources

  • Deliver live training (in person and remote) that is interactive, dynamic, and engaging

  • Leverage best practices such as learning principles to maximize the value and impact of training and development solutions

  • Build and leverage relationships with internal stakeholders to understand changes in the business and shifting training needs

  • Conduct learning needs analysis across internal client groups to inform learning plans, clarify key learning objectives, and create solutions

  • Collaborate with HR Business Partners to drive team member awareness and completion of key learning programs

  • Monitor and evaluate trainings and learning programs to gauge effectiveness (e.g., attendance, e-learning completion, post-course feedback surveys)

  • Curate and maintain learning materials to ensure they are up-to-date and accurate

  • Other duties, as assigned 

What are we looking for?

We’re looking for motivated professionals with:

  • Knowledge of adult learning principles and instructional design

  • Experience conducting needs analysis to diagnose problems and ensure that proper solutions are chosen

  • Excellent facilitation / presentation skills

  • Strong organizational and project management abilities to ensure timely delivery  

  • 2 years of experience as a training associate or equivalent

  • At least 2 years of experience building and delivering training and/or learning and development programs

  • Bachelor’s degree with emphasis in instructional design, industrial/organizational psychology, organizational development, organizational effectiveness, talent management, or related fields

  • US work authorization

  • Someone who embodies being “Oaky”


What does being “Oaky” look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Being scrappy


Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

  • Collaborative and energetic culture

  • Fast-paced and innovative environment

  • Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to