Product Analyst

Product Chicago, Illinois United States


Company: Oak Street Health 

Title: Product Analyst

Location: Downtown Chicago (30 W. Monroe St.)

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers that provides higher quality health and wellness care that improves outcomes, manage medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities.  By providing holistic, comprehensive and integrated care right in our patient’s communities, we can keep our patients healthy and then reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people in Illinois, Indiana, Michigan, Pennsylvania, and Ohio.  At 40 locations, and with an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about the mission to rebuild healthcare as it should be.

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Role Description:

As a Product Analyst, you will be expected to support and drive key initiatives on our product roadmap while partnering with business leaders to guide future development. You will write detailed requirements, provide input on UX design, deliver guidance to engineers, ensure product quality through testing, and project manage the launch of new products to our centers.

Core Responsibilities:

  • Own the successful planning and execution of individual product initiatives within our pods. For each project, you are responsible for driving each step of the product management process to ensure a successful outcome. 

  • Help conduct external market research to identify industry trends, competitive insights, and future product development opportunities. Your research will play a pivotal role in driving OSH’s product strategy each year.

  • Employ multiple mechanisms for conducting product research to inform requirements and design. Through both external investigation and internal collaboration, the information you gather will ensure the products you design exceed user expectations.

  • Partner with cross-functional team members to collect and document detailed product requirements. Additionally, you will bring a creative eye to our team by working alongside our UX team to design high quality, intuitive products for our end users

  • Ensure the quality of each product that you design by thoroughly testing each user story. You will also support other Product team members in the planning and execution of large-scale alpha and beta tests to validate product capabilities.

  • Define and project manage the launch of new products to our users. In partnership with our operations teams, you will help train end users and create applicable documentation for your products.

  • Identify and action opportunities for product improvement identified through quantitative measurement and feedback from end users. 

  • Other duties, as assigned 

What are we looking for?

This is an exciting opportunity to contribute to a value based care organization that is changing the way healthcare is delivered. We’re looking for motivated, experienced professionals with:

  • BS in Engineering, Economics, Mathematics, Business or a related field

  • Relevant industry experience

  • 2+ years in a product, operations, or engineering role

  • 1+ years healthcare experience

  • US work authorization

  • Someone who embodies being “Oaky”

What does being “Oaky” look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and driving for results

  • Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

  • Collaborative and energetic culture

  • High levels of responsibility and rapid advancement

  • Headquarters (the “Treehouse”) located in the heart of Downtown, close to many public transit options and great restaurants 

  • Competitive benefits; including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to