Head of Office & Space Operations (Facilities Manager)

Office Operations & Warehouse New York, NY


About NYRR

New York Road Runners (NYRR) was founded in 1958 when a small group of passionate runners vowed to bring running to the people and has grown from a local running club into the world’s premier community running organization.  NYRR’s mission is to help and inspire through running, aiming to empower people of all ages and abilities to improve their health and well-being through the power of running and fitness.

NYRR’s year-round offerings of races, community events, programs, and training resources provide hundreds of thousands of people with the motivation, know-how, and opportunities to start running and keep running for life. NYRR’s premier event, the famed TCS New York City Marathon, attracts the world’s top professional runners and committed amateurs alike, while also raising millions of dollars annually for charity and driving economic impact for New York City.  NYRR is equally committed to the runners of tomorrow, passionately providing youth fitness programs that educate and inspire children in underserved communities in New York City, nationwide, and around the world.

Headquartered in New York City, NYRR is a 501(c)(3) organization.  To learn more, please visit www.nyrr.org. 

New York Road Runners is an Equal Opportunity Employer.

About the Department

Office & Space Operations manages the daily operations of the NYRR spaces and is responsible for establishing and maintaining efficient office systems, processes, and procedures. The team ensures the functionality of equipment, common areas, and resources in all spaces, and coordinates maintenance and security needs. The team is responsible for the effective oversight of the space footprints of all NYRR teams, for managing the centralized retention and storage process, and for managing all physical assets and inventories.

About the Position

This position will report to the Vice President of Human Resources and Office Operations, with the core responsibility of leading space operations, and establishing all systems and procedures to facilitate efficient, seamless space operations for the organization.

Job Responsibilities:

  • Manage the team providing day‐to‐day operational support at all buildings to ensure effective communication, provision of services, and efficient usage of common area space.
  • Prepare and manage the Facilities and Occupancy budgets, analyzing costs and forecasting future needs.
  • Manage vendor relationships including building management, external service providers, and key contractors.
  • Establish organizational efficiency by effectively planning and implementing office systems, layouts, and equipment procurement, revising processes as needed with a focus on efficiency.
  • Overall space management to ensure effective use of each team’s space footprint within NYRR’s real estate.
  • Manage centralized storage and document retention process.
  • Oversee the implementation of a physical asset inventory and historical archive.
  • Oversee the maintenance and alteration of buildings and equipment, as well as layout, arrangement, housekeeping, and security of all spaces.
  • Negotiate the purchase of services, supplies, furniture, and equipment for the entire staff in accordance with company purchasing policies, budgetary restrictions, and inventory control.
  • Manage, coach, and mentor staff.
  • Participate in orientation and training of new staff members; oversee physical aspects of onboarding process.
  • Implement procedural changes to improve operational efficiency.
  • Maintain a safe and secure working environment.
  • Work closely with Human Resources to schedule and organize staff events and parties.
  • Miscellaneous duties as assigned.

Job Requirements:


  • Minimum 10 years’ experience in a position requiring leadership, analytical skills, and expertise with Office Operations management.
  • Bachelor’s degree preferred in a related area.

Skills and Attributes:

  • Extensive experience with project management, implementing systems/processes, and inventory management.
  • Well‐developed interpersonal and communication skills, and ability to negotiate effectively.
  • Resourceful, strategic thinking combined with a strong work ethic and tenacity.
  • Excellent written and verbal communication skills.
  • Must have strong leadership skills and the ability to work effectively in a collaborative team environment.
  • Expressed and demonstrated commitment to Diversity, Equity, and Inclusion.
  • Focused attention to detail and works well under pressure and tight deadlines.
  • Ability to effectively manage multiple projects simultaneously and thrive in a fast-paced environment.
  • Ability to exercise discretion, maintain confidentiality of sensitive information, and exhibit professionalism always.
  • Highly organized, detail oriented, timeline focused attitude.
  • Comfortable presenting to organizational senior management.
  • Willingness to work various weekends and extended hours as needed.
  • Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook).
  • Strong attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to lift approximately 25‐30 lbs.

New York Road Runners is an Equal Opportunity Employer