Loan Servicing Administrator
Description
Loan Servicing Administrator
The New York City Housing Development Corporation (HDC) is a public benefit corporation and the nation’s largest municipal Housing Finance Agency. HDC’s programs support the construction and preservation of multi-family affordable housing in New York City.
Area of Talent: Finance & Loan Processing
Position Type: Full Time/Non-Exempt
Salary Range: $50,000 to $60,000 annually
Office Location: NYC/Financial District
Position Summary:
The Loan Administrator reports to the Vice President, Loan Servicing. The Administrator manages projects serviced by HDC, including the mortgage(s), escrows, and reserves; the Administrator is the main contact for any interaction with the projects assigned. The Administrator will evaluate accounts for proper funding and timely payments on behalf of the borrower and various other responsibilities assigned.
Job Responsibilities:
- Manage Portfolio assigned (mortgage loans, escrows, and reserves)
- Interact with managing agents to discuss any loan servicing matter.
- Prepare invoices and payoff requests.
- Process advances on loans, review payments, resolve discrepancies and make adjustments as required.
- Interact with Legal, Accounting and Cash Management departments for resolution of loan issues.
- Assist with external and internal audits.
- Understand loan documents and amortization of loans.
- Manage Mitchell Lama portfolio.
- HUD Interest Reduction Payment (IRP) billing and reporting.
- Escrow Analysis and payment management.
- HPD portfolio management and remittance.
- Delinquency/default reporting.
- External Reporting - HUD and Fannie Mae delinquent and month-end balance reporting.
- Tax Lien research.
- Perform other duties or projects, as assigned by manager.
Required Qualifications:
- A bachelor’s degree from an accredited college in a related field such as finance, accounting, economics, or real estate finance and 1-3 years minimum of relevant loan servicing experience; or
- A satisfactory combination of education and/or experience that is equivalent to the above.
- Intermediate proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Understanding of financial concepts and mortgages
- Questioning and deductive reasoning skills.
- Superior organization, analytic, and problem-solving skills with excellent attention to detail and ability to manage multiple tasks.
- Excellent communication skills, both written and verbal.
- Strong proficiency in data management, use of financial-related software programs.
HDC demonstrates a strong commitment to its employees by providing a salary that is competitive and commensurate with experience and excellent benefits, including:
- Health Benefits at a reasonable cost
- Dental and Vision Benefits at no cost
- Retirement savings plan with a generous match and a pension plan
- Paid holiday, vacation, sick time and parental leave
- Professional development opportunities
- Public Service Loan Forgiveness for eligible employees
- Wellness reimbursement
- Back-up Caregiver Benefit
HDC is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
HDC is committed to the full inclusion of all qualified individuals. As part of this commitment, HDC will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing jobs@NYCHDC.com.