Coordinator, Garden Patrons Program

Institutional Advancement Bronx, New York

The Coordinator, Garden Patrons Program supports the operation and continued growth of the Garden Patrons Program, a high-level membership group recognizing annual gifts of $1,500-$25,000. Internally, a diligent, proactive, well-organized administrator. Externally, a warm, helpful representative of the Garden Patrons Program and an enthusiastic advocate for the Garden’s work and mission.

Additionally, this position supports, through actions and conduct, NYBG’s Inclusion, Diversity, Equity and Accessibility initiatives and helps to build and maintain an inclusive organization culture throughout the institution.

The New York Botanical Garden is committed to an inclusive, diverse, equitable, and accessible work environment, and further recognizes that diversity in our workforce fosters excellence in our mission of advocating for the plants of the world. Leveraging the strong foundation of existing policies and practices, NYBG will advance inclusion, diversity, equity, and accessibility through a number of institutional initiatives. Our aspiration is to continue to cultivate a workforce and institution that is as diverse as the communities we serve and the audiences we engage.

Specific Duties and Responsibilities:

  • Administer the Garden Patrons’ concierge line and email inbox; field a high volume of inquiries and accommodate frequent requests from Garden Patrons.
  • Maintain current and accurate records in database, tracking documents, and files.
  • Support the planning and execution of Garden Patrons communications and events.
  • Assist in staffing other Garden fundraising events, as required.
  • Provide general administrative support for the Individual Giving team.


  • Bachelor’s Degree preferred.
  • 2+ years of experience in nonprofit development and/or customer service preferred, ideally with a membership or patrons’ program at a comparable cultural institution.
  • Propriety, thoughtfulness, and discretion in communicating with donors and colleagues at all levels, both verbally and in writing. Excellent judgment.
  • Exceptional time management and organizational skills, sharp attention to detail.
  • Ability to balance multiple projects in a fast-paced, dynamic environment.
  • Strong writing, editing, and proofreading skills. Writing samples will be required.
  • Willingness to work occasional evenings/ weekends for events and donor visits.
  • Driver’s license required.
  • Fluency in Microsoft Word and Excel.
  • Knowledge of Raiser’s Edge, SiriusWare, and/or Luminate software preferred.

Please be advised, as a term and condition of accepting a job offer the candidate for employment must submit proof of full vaccination.  Candidates for employment unable to submit proof of full vaccination at the time of the offer will not be considered for employment.

This policy is subject to the reasonable accommodation provisions of Title VII and the American for Disabilities Act (ADA) and other EEO consideration.  If you believe that because of a disability or a sincerely held religious belief that you may be entitled to a reasonable accommodation or exemption to this policy please contact [email protected].

If you require an accommodation for any part of the application process, please notify the Human Resources department at [email protected]

EOE/BIPOC/F/Persons with disabilities/Veterans