job description

POSITION TITLEREPORTS TO

LMS Administrator and Associate Director of Digital Learning

Creative Technologist

BASIC JOB FUNCTION

The LMS Administrator and Creative Technologist manages the learning management system and supports the development, implementation, and evaluation of learning and collaborative technologies for the NYBG Digital Learning initiative within NYBG Education. As the initiative grows, the role will involve opportunities in creative technology, including developing interactive, multimedia learning experiences and engaging with emerging technologies. More immediately, this position will support the implementation of the Canvas LMS for NYBG’s Continuing Education program, for both synchronous and asynchronous learning.

Additionally, this position supports, through actions and conduct, NYBG’s Inclusion, Diversity, Equity and Accessibility initiatives and helps to build and maintain an inclusive organization culture throughout the institution.

SPECIFIC DUTIES & RESPONSIBILITIES

•        Collaborates with NYBG staff to identify, analyze, explore, and meet NYBG’s teaching and learning technology needs.
•        Works with Digital Learning staff and IT partners to administer digital systems and software platforms to support NYBG Education, with a specific focus on Continuing Education.
•        Performs Canvas administrative functions such as user and course management, testing, and reporting.
•        Supports implementation and ongoing maintenance of LMS integrations.
•        Works with Education and Digital Learning staff and instructors to create, develop, and maintain templates, courses, and content.
•        Works with Education and Digital Learning staff to build Canvas sites for online and blended courses and is responsible for technical aspects of course development and implementation.
•        Collaborates with Digital Learning staff and other departments in Education to develop and operationalize effective workflows; create support and process documentation; and provide training and support to instructors and staff.
•        Provides exemplary customer service to staff, instructors, and students needing assistance with technology-related issues in Education.
•        Facilitates problem escalation for teaching and learning tools and works with Digital Learning staff and vendors to resolve issues with learning and collaborative technologies.
•        Keeps current with research and developments in the field of online learning.
•        Supports the evaluation and use of new technologies and their impact on learning outcomes.
•        Other related tasks may be assigned to fulfill the role, as needed, and as programs develop over time.

QUALIFICATIONS

•        Bachelor's Degree required, preferably in educational technology, instructional design, or education
•        Experience as instructional or academic staff in an educational or museum environment
•        Experience with educational technology required; experience with Canvas, Zoom, or Kaltura preferred
•        Excellent customer service skills, and strong and effective interpersonal and communication skills with diverse constituencies
•        Attention to detail and ability to work independently and collaboratively in project planning, implementation, and assessment
•        Demonstrated experience developing and delivering training and support in multiple modalities
•        Proficiency in Excel and familiarity with data management practices
•        Familiarity with accessibility standards and universal design principles
•        Demonstrated commitment to Inclusion, Diversity, Equity, and Access in Education
•        Familiarity with botany, horticulture, landscape design, botanical illustration, or related fields preferred
•        Available weekends and evenings, as needed, for special events or to help monitor synchronous online courses

Salary is commensurate with experience within the following range: $60,000-$65,000

BENEFITS

•        15 Vacation Days
•        13 Paid Holidays
•        12 Sick Days
•        Health and Dental Insurance Coverage
•        401K
•        Pension Plan

If you require an accommodation for any part of the application process, please notify the Human Resources department at [email protected].   

If you are interested in applying for a position at the New York Botanical Garden, please go to http://www.nybg.org/employment to submit your application.