Supervisor Disclosure Management
Description
Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.
Summary:
Under the direction of the Health Information Management Manager, the Disclosure Management Supervisor provides leadership and oversight for a centralized disclosure management model across all Nuvance Health acute facilities. This role ensures consistent, compliant, and efficient release of medical information through standardized processes and governance across the enterprise. The Disclosure Management Supervisor develops and enforces system-wide policies, manages centralized workflows, leads cross-site teams, and collaborates with Legal, Compliance, and Risk to mitigate exposure. This position plays a strategic role in safeguarding patient information and driving operational excellence across the health system.
Responsibilities:
- Provide system-wide leadership for a centralized Release of Information model across all Nuvance Health facilities. (12%)
- Develop and implement standardized Release of Information policies and procedures for the entire health system. (10%)
- Ensure centralization of Release of Information operations, including workflow optimization and resource allocation. (12%)
- Oversee compliance with HIPAA and state regulations across multiple sites. (10%)
- Lead cross-site teams, including recruitment, training, and performance management. (12%)
- Collaborate with executive leadership on compliance, risk mitigation, and legal strategy. (8%)
- Manage system-wide audits, breach prevention programs, and quality assurance initiatives. (8%)
- Prepare and present system-level performance reports and KPIs for centralized operations. (8%)
- Oversee vendor relationships for Release of Information services, if applicable. (5%)
- Participate in strategic planning and budgeting for centralized Release of Information operations. (10%)
- Serve as subject matter expert for Release of Information across the health system. (5%)
- Maintain and model the organization's values.
- Demonstrates regular, reliable and predictable attendance.
- Performs other duties as required.
Education Skills Experience:
- Adept at managing situations where errors could have financial or legal impacts.�
- Recognized for outstanding customer service, staying calm under pressure, and handling difficult interactions with professionalism.�
- A clear and effective communicator, both verbally and in writing, with the ability to work well with providers, clinical staff, patients, insurance companies, lawyers, government agencies, and employers.�
- Possesses strong judgment, critical thinking, and problem-solving skills, able to multitask, meet deadlines, and adapt to changing priorities while keeping attention to detail.
Working Conditions:
Manual: Some manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Nuvance Health
Org Unit: 2073
Department: Health Information Management
Exempt: Yes
Salary Range: $33.21 - $61.68 Hourly