Medical Practice Patient Representative (Clerical Assistant) - NHMP Danbury Cardiology, Danbury, CT.
Description
Title: Medical Practice Patient Representative (Clerical Assistant) - NHMP Danbury Cardiology, Danbury, CT - Per Diem, 8 hour shifts as needed.
Summary: Provides advanced level clerical and administrative support and coordinates the patient care activities for physician practice operations.
Responsibilities:
1. Coordinates and schedules appointments and obtains authorizations for testing, referrals, surgical procedures, hospital procedures, hospital admissions.
2. Reconciles money and financial reports for daily office deposit.
3. Expected to be cross-trained and provide back-up for check in/out staff.
4. Coordinates and maintains physician schedules including, but not limited to, meetings, teaching, inpatient rounding.
5. Maintains and orders office supplies for efficiency of operation while ensuring budgetary controls.
6. Participates in the reengineering of workflows and process improvements throughout the practice to meet the requirements of programs such as Patient Centereed Medical Home and Meaningful Use.
7. Completes audits and assists with tracking and reporting of information as needed.
8. Acts as a super user for telephone and/or scheduling systems.
9. Presents a professional appearance and imagine.
10. Fulfills all compliance responsibilities related to the position.
11. Performs other duties as assigned.
Education Required: High School Diploma/GED or equivalent • 1 year customer related experience required • Preferred: 1+ years of healthcare experience