Support Service Specialist

Support Services Danbury, Connecticut

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Description

Position at Danbury Hospital

Intro:
At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what’s possible for you and your career.
 
Danbury Hospital, a 456-bed acute care hospital, has been providing award-winning, personalized patient care to the people of Western Connecticut for 140 years. Our specialty areas of excellence include a Level III NICU, a certified Thrombectomy-Capable Stroke Center, and compassionate psychiatric care, including a partial-hospitalization program.
 
Our accolades include the following:
 
  • The Leapfrog Group - Grade A for quality and patient safety
  • U.S. News & World Report - High performance in heart failure treatment
  • Healthgrades - One of America’s 50 Best Hospitals
  • Surgical Review Corporation (SRC) - Robotic Center of Excellence
  • Joint Commission - Gold seal of approval in spine surgery
 
At Danbury Hospital, we take great pride in our team members and their passion for providing the best care possible—always with heart. For many of our team members, that care extends beyond the walls of our hospital. We volunteer at local non-profits and participate in community initiatives and events. Our dedication to the health and well-being of our entire community makes this a truly special place to work.

Summary:

Coordinates all aspects of unit staffing, scheduling and timekeeping for Nursing departments. Responsible for the administration of records required for payroll processing.

Responsibilities:

1. Acts as a resource for Nursing Mangers & House Managers to staff the hospital as needed.
2. Monitors timecards for Nursing utilizing Kronos system for completion and accuracy, assist managers with weekly payroll timecard audits, missing punches and all other inquiries from staff and managers. Ensures timecard processing is in accordance with applicable policies, regulations and CBAs.
3. Recommends and schedules float personnel and unit based personnel to fill vacancies utilizing Kronos scheduling and inputs shifts based on job assignments.
4. Develops, organizes and distributes all management reports related to staffing and scheduling as requested.
5. Performs various clerical duties.
6. Maintains confidentiality of all hospital and patient information at all time as observed by peers and management.
7. Overnight medical records collections.
9. Performs other duties as assigned.

Education: HS GRAD/EQUIVALENT

Other Information:

 

Required: HS diploma or equivalent, and 1 year related experience, such as data entry/scheduling in a healthcare environment or staffing in a clinical healthcare setting. Working knowledge of hospital payroll system.

Working Conditions:

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Danbury Hospital

Org Unit: 159

Department: Nursing Staff Office

Exempt: No

Salary Range: $18.60 - $33.48 Hourly

Closing:
With strong hearts and open minds, we’re pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!

 

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