Clerical Coordinator - Rehab Services Admin - Southbury, CT

Support Services Southbury, Connecticut

Apply

Description

Position at Danbury Hospital

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better. 

Title: Clerical Coordinator - Rehab Services Admin - Southbury, CT - Full Time - Monday through Friday - 7:00am - 7:00pm 

Summary:

Provides exceptional customer service for patients while facilitating patient flow. Handles all office responsibilities, as well as assists patients and therapists with preparation and provision of efficient therapy services.

Responsibilities:

 1. Serves as the initial point of contact for all patients, greeting and answering phones in a timely and professional manner, prioritizing and directing calls appropriately.

2. Performs patient registration, scheduling and financial clearance. May support other locations to complete these functions.

3. Communicates with insurance companies to verify benefits and coverage to ensure proper billing and authorization.

4. Receives and processes patient payments at point of service according to guidelines. Answers patient inquiries and refers to appropriate team members.

5. Creates and maintains patient charts, including required documentation. Scans documents into the medical record and completes the discharge process from all systems. Archives paper charts according to established procedure.

6. Process medical records requests identified by Health information management, third party payers, attorneys, patients, caregivers and vendors.

7. Maintains and replenishes department supplies to ensure a smooth-running department.

8. Ensures optimal patient experience for their visit with set-up and clean treatment rooms/gym. Assists therapists as instructed.

9.Cleans equipment adhering to infection control guidelines and communicates with supervisor about equipment repairs/inspections. Safely assists patients as needed on/off equipment.

10. Ability to travel between outpatient sites, as assigned based on coverage needs.

11. Serves as back-up to other administrative functions as needed.

12. Maintain and Model Nuvance Health Foundational Values (Personal, Imaginative, Agile, Connected).

13. Performs other duties as required. 

Education Skills Experience:

HS GRAD/EQUIVALENT

Other Information:

 Experience with medical terminology, previous experience in a medical office.

Experience working with patient and/or people interactions within the community.

Bilingual preferred: language preference based on location.

High school diploma or equivalent required. CPR certification (department will arrange training during probationary period)

Excellent customer service skills, pleasant, professional and articulate phone voice.

Ability to multi-task, prioritize and manage time effectively

Computer literacy, efficient and accurate data-entry and reporting skills

Working Conditions:

Salary Range: $18.13 - $34.50 Hourly

 

Apply Apply Later
← Back to Current Openings

Share

Similar Jobs

{{ job.title }}