Nuvance Health Careers

Title: Scheduling Coordinator - Heart Center Rhinebeck Clinical, Rhinebeck, NY. Full time/40 hours, variable 8 hour shifts between 7:30am - 5:30pm, Monday - Friday.

 

Summary: Assumes responsibility for scheduling all procedures (cardiac cath, pacemaker, cardioversions, ablations, TEE’s valvuloplasty), outpatient testing and/or patient appointments to ensure accurate and efficient services are provided according to departmental policies and procedures, always maintaining HIPAA regulations and guidelines. 

 

1. Have a working knowledge of AllScripts PM and EMR, Fuji Synapse, eCardio (Event Monitors), Paceart (Device Tracking Software) to process appointments efficiently.

 

2. Utilize AllScripts with regard to the following: Schedule/Physician/Testing,Schedule, LocationSchedule, Multi-ResourceSchedule, PatientSchedule, ConfigurationSchedule Conflict CheckingSchedule, TemplateSchedule Rights

 

3. Coordinates all Cardiology clinical patient services according to department procedures. Maintains continuing knowledge of all department procedures to ensure scheduling and coordination of clinical procedures within the department and with other departments in the Medical Center are accomplished in an efficient manner.

 

4. Receives new patient referral information and schedules physician exam (consult) in conjunction with testing and clinical procedures. Schedules procedure exams so they are correctly sequenced and coordinated with other departments involved. Advise other appropriate units as needed.

 

5. In scheduling patients, must obtain or verify patient name as on insurance card, date of birth, contact information, primary care physician, social security number and type of insurance for AllScripts registration.

 

6. Responsible to manage individuals scheduling tasks received as well as tasks for appointment requests from our website and patient portal.

 

7. Ensure accuracy on patient accounts when scheduling procedures and appointments. As appropriate, meets with patient directly to schedule appointments.

 

8. Scheduling of patients appointments and special procedures utilizing AllScripts efficiently.

 

9. Schedules all new consultations (referencing template).

 

10. Schedule New and Pre-Surgical Consults, hospital follow ups, device checks, laboratory and routine follow up visits.

 

11. Schedule procedures and testing (cardiac catheterizations, ablations, peripherals, TEE’s, cardioversions, EP studies, device implants and generator changes) including processing laboratory orders, instruct patients on required preparation and communicate with nursing staff regarding medication instructions prior to procedure.

 

12. Schedule outpatient testing: nuclear and routine treadmill, echo, vascular, PVR, tilt table testing, labs and CT’s.

 

13. Schedule high volume of “heart test” referrals for testing and consultation.

 

14. Initiate pre-authorization for all procedures and testing. Follow up to insure authorization is obtained prior to scheduled procedure and/or testing appointment.

 

15. Collects patient overlay at check out. Physician orders for the patient are verified on the EMR work list.

 

16. Schedules all follow up patients in AllScripts, consulting with physician as necessary. Confirms appointment directly with patient at check out.

 

17. Adheres to physician templates when scheduling follow up appointments.

 

18. Monitor physician schedules in AllScripts to insure there are no conflicts with patient appointments.

 

19. Other duties as assigned.

 

Other information:
Education required: High School Diploma or GED. Experience: 1 year experience in medical secretary capacity; Microsoft Word and Excel Skills.

 

Salary Range: $18.13 - $34.50 hourly (Pay per years of relative experience)