Medical Practice Patient Representative (Clerical Assistant) with the NHMP Danbury Primary Care - Danbury, CT
Description
$500 Sign On Bonus (External Hires Only)
Title: Medical Practice Patient Representative (Clerical Assistant) with the NHMP Danbury Primary Care department - Danbury, CT. 40 hours per week, Monday - Friday, 8 hour shifts rotating between 7:00am - 5:30pm.
*On average this office sees 125 - 150 patients per day with 500 - 700 phone calls. This is a very large and fast paced office. Must be able to answer very busy phones, schedule patients as well as handle a very busy patient flow.
Summary: Provides advanced level clerical and administrative support and coordinates the patient care activities for physician practice operations.
Responsibilities:
1. Coordinates and schedules appointments and obtains authorizations for testing, referrals, surgical procedures, hospital procedures, hospital admissions.
2. Reconciles money and financial reports for daily office deposit.
3. Expected to be cross-trained and provide back-up for check in/out staff.
4. Coordinates and maintains physician schedules including, but not limited to, meetings, teaching, inpatient rounding.
5. Maintains and orders office supplies for efficiency of operation while ensuring budgetary controls.
6. Participates in the reengineering of workflows and process improvements throughout the practice to meet the requirements of programs such as Patient Centered Medical Home and Meaningful Use.
7. Completes audits and assists with tracking and reporting of information as needed.
8. Acts as a super user for telephone and/or scheduling systems.
9. Presents a professional appearance and imagine.
10. Fulfills all compliance responsibilities related to the position.
11. Performs other duties as assigned.
Other information:
Education Required: High School Diploma/GED or equivalent • 1 year customer related experience required • Preferred: 1+ years of healthcare experience
Education Required: High School Diploma/GED or equivalent • 1 year customer related experience required • Preferred: 1+ years of healthcare experience
Salary Range: $17.2000 - $29.5147 Hourly (Pay per years of relevant experience)
EOE, including disability/vets.
Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.