Nuvance Health Careers

Description

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better. 

Summary:

The Patient Access Liaison Adult Intern will shadow experienced PAL staff and leadership and prepare to become success unit employees. Under the guidance of the Director of Patient Access, the Intern will support the unit through targeted administrative activities that will prepare them for entry level roles upon completion. This role is a Workforce Development Team role, grant funded through the Nuvance Foundation.�

Responsibilities:

1. Assists with front desk operations, including greeting patients, scheduling appointments, and managing phone calls.
2. Supports administrative staff with data entry, filing, and maintaining patient records
3. Shadows administrative professionals to gain insight into healthcare management support and operations.
4. Participates in special projects and assignments as needed, contributing to the overall efficiency of the department.
5. Learns applicable systems and tools to perform the job
6. Learn patient eligibility requirements and how to obtain and enter patient signatures
7. Responsible for learning Department Policies and Procedures.
8. Provides excellent customer service to patients, visitors, and staff members.
9. Demonstrates regular, reliable and predictable attendance.
10. Performs registration functions in the system and enters accurate and complete demographic and financial information to aid in securing payment for services rendered.
11. Learns all compliance responsibilities related to the position including HIPAA, EMTALA and Patient Bill of Rights.
12. Maintains and Models Nuvance Health Values.
13. Performs other duties as required or assigned.

Education Skills Experience:

1. CT State Community College Certificate Participant/Graduate
2. High School Diploma/GED equivalency required

Working Conditions:

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Company: Nuvance Health

Org Unit: 2025

Department: Workforce Development

Exempt: No

Salary Range: $17/hourly