Hungry, Humble, Honest, with Heart.

The Opportunity

Are you an analytical thinker with a passion for process optimization and digital transformation, eager to make a tangible impact in a dynamic tech environment? If so, joining our Digital Workplace Experience team as an IT Business Process Intern will provide you with the invaluable opportunity to enhance core IT processes, work alongside industry leaders, and gain hands-on experience in consulting and automation strategies, all while directly benefiting from our mission to support Nutanix employees and contribute to our broader organizational goals.

About the Team

Digital Workplace experience team comprises of IT Applications, End User Computing, Unified Communications, Service Management, Software Asset Management, and Global Operations team. This team is a critical internal support function within Nutanix. While the team has an indirect impact on external Nutanix customers, its core mission is to provide direct support to employees across the globe. 

The team manages a wide variety of essential functions, including providing and managing employee-facing applications (such as Zoom, Microsoft Office, and Slack), managing and delivering employee laptops using internal tools, deploying technology in conference rooms across Nutanix offices, and overseeing help desk employees at various sites.

The team is widely distributed geographically, spanning across the US, EMEA, APAC and India. The team operates with a mix of hybrid and remote employees. The average tenure for team members is relatively high, standing at around four years or more. The work culture is outcome-driven, which is how the hiring manager describes their own management style. When working with the hiring manager, interns can expect daily 15-minute syncs.

 

Your Role

• Analyze and document current core IT processes related to IT operations.
• Identify areas for optimization and propose new digital transformation workflows for cost reduction and efficiency.
• Identify how AI and Automations can be leveraged in the proposed workflows.
• Develop detailed process maps and write business justification proposals for significant process changes.
• Collaborate with team members in daily syncs to align on project objectives and share progress updates.
• Engage in change management initiatives, providing insights on the impact of proposed process changes on employees.
• Present final proposals and documented automation workflows to leadership and Subject Matter Experts (SMEs).

What You Will Bring

• Applicants must be authorized to work in the US without requiring current or future sponsorship for an employment visa status, such as an F-1, H-1 B, or TN visa.
• Currently pursuing or recently completed a degree in Business Administration, Information Technology, or a related field.
• Strong analytical skills with experience in data analysis and process documentation.
• Familiarity with IT Tools and technologies related to collaboration, communication, data analysis.
• Familiarity with process mapping and modeling methodologies.
• Knowledge of digital transformation concepts and cost optimization strategies.
• Excellent communication skills, with the ability to present proposals effectively.
• Proactive, self-motivated, and able to work collaboratively in a distributed team environment.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

The pay range for this position at commencement of employment is expected to be between USD $ 26 and USD $ 36 per hour.

However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.

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