Technical Writer

Technical Writing Bangalore, India Req.Num.: 15363


Technical Writer (Platforms)  

Technical Writer (Platforms) will have the opportunity to work with teams of product engineers, product managers, and other stakeholders to create end user and internal documentation for Nutanix platforms (including OEM and software-only 3rd-party platforms). The writer will also be responsible for release notes and for knowledgebase articles for a variety of audiences. We are looking for a candidate who is highly organized, can work independently in a fast-paced environment, and can produce multiple deliverables with frequent deadlines. Candidates should have the flexibility to learn new products and technologies quickly and have the versatility to move from project to project as needed. An ideal candidate will have a strong interest in innovative solutions to documentation challenges in the new era of computing and IT. 

 

Responsibilities: 

  • Create and maintain hardware and firmware compatibility lists; hardware reference, installation, and serviceability documents; release notes and knowledgebase articles
  • Gather information from team meetings, product specifications, interviews with subject-matter experts, and direct interaction with systems
  • Manage multiple projects for software and hardware products
  • Peer review other writers’ work
  • Gather and address feedback from multiple sources
  • Work independently and rapidly to meet tight deadlines
  • Coordinate efforts with the education team to manage a shared content repository
  • Work with engineering and marketing staff to develop, write, and edit technical papers 

Required Skills: 

  • Authoring concept, task, and reference topics for use in a variety of outputs and contexts
  • Following organizational and industry standards (such as Microsoft Manual of Style for Technical Publications)
  • Managing multiple versions of topics
  • Tracking and prioritizing multiple simultaneous projects
  • Using UNIX/Linux command-line interfaces
  • Working in cross-functional teams 

Required Background: 

  • BS or BA in technical/professional communication, English, journalism, computer science, electrical engineering, or other related fields
  • 3-8 years documenting software products
  • Experience single-sourcing multiple deliverable types with topic-based structured authoring (DITA or other XML preferred)
  • Some experience with UNIX/Linux, storage, virtualization, and/or networking technologies

 

 

 

Nutanix is an equal opportunity employer.

The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.