Resident Consultant (Virtualization)

Customer Success Pune, India Req.Num.: 21500


Nutanix is the global leader for Hyper-Converged Infrastructure solutions and we are seeking to expand our team. Nutanix Customer Success provides trusted resources who possess a wide range of industry experience to customers around the world. Nutanix Resident Consultants have a main focus on customer specified outcomes, provide technical leadership, advice around standard methodologies, and provide an expert viewpoint on the customer's needs.

Nutanix is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


We are looking for a Resident Consultant to work with one of our Top Customer in US.

Your responsibilities will include:

  • Assess current usage of Nutanix products (core and portfolio) and drive adoption

  • Understands Nutanix best practices, architecture, and engineering problem solving skills to present options to customer.

  • Ensure good customer experience by effective administration and support of customer's existing Nutanix environment, covering -

Installation and configuration of Nutanix core products Upgrades and patching
Migration from 3-tier to Nutanix
Cross hypervisor migrations e.g. ESXi to AHV
Proactively monitoring of alerts and remediation
Troubleshooting, performance and availability issues
Capacity planning & reporting
VM lifecycle Management (creation, deletion, cloning, snapshot etc.) Collaborate with Nutanix support for advanced troubleshooting
Participate in planning and execution of DR drills

  • Act as trusted advisor to customer while providing guidance on Nutanix best practices, reference architecture and validated designs.

  • Guide and mentor junior team members on day to day Nutanix Administration

  • Liaise with Nutanix support and/or 3rd party vendors to troubleshoot and solve technical issues

  • Leverage Nutanix products and features to automate administrative tasks

  • Collaborates with the Nutanix Sales Team in identifying and communicating new opportunities as well as ongoing customer status and reporting.

  • Keep the customer well-informed by providing status reporting on projects, updates to software and any ancillary documentation.

  • Conduct PoCs for Nutanix portfolio products

  • Training and enablement of customer resources.

Requirements

  • Sound experience of 3 - 7 years in system administration and virtualization technologies

  • Excellent knowledge of Nutanix AOS/AHV and/or Hyper-V / VMware ESXi or other converged or hyperconverged platforms.

  • Able to independently analyse and diagnose highly complex problems across different platforms.

  • Customer centric approach, excellent communication skills

  • High level of comfort performing white boarding sessions, group presentations and other customer centric documentation.

Preferred Skills

  • VMware certification such at VCP or VCAP.

  • Nutanix NCP certified

  • Migration of workload, both P2V and V2V.

  • Understanding of storage technologies and data protection technologies like replication, snapshots, backup, restore, etc.

  • Exposure to Automation and scripting is preferred. Python/PowerShell scripting to automate tasks (Desirable)

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Nutanix is an equal opportunity employer.

The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.