Sr. Unified Communication Engineer (Zoom)
Sr. Unified Communications Engineer (Zoom)
We are seeking a highly skilled Senior Unified Communications Engineer with strong experience designing, installing, and maintaining Zoom Rooms–based AV conference environments. This role is based in Durham, NC, and will play a key part in installing and maintaining Zoom Rooms globally, as well as partnering with external vendors and regional installers across AMER, EMEA, and APAC to deliver an outstanding employee collaboration experience.
Nutanix’s video and teleconferencing environment is powered by Zoom and integrated with a broader ecosystem of SaaS tools and enterprise services. The ideal candidate will have a deep understanding of how Zoom integrates with conference room technologies and enterprise systems, and will be capable of troubleshooting complex, end‑to‑end issues. This includes expertise in networking, MDM, AV hardware, and identity integrations such as OAuth and Okta, as well as implementing role‑based access and permissions at scale.
Job Duties and Responsibilities
- Lead and manage Zoom Room A/V hardware upgrade projects from planning to completion
- Deliver Zoom Room upgrade projects within defined timelines
- Partner with external AV designers and installation vendors across AMER, EMEA, and APAC
- Coordinate with internal regional teams to ensure smooth and successful deployments
- Develop and maintain clear documentation on how to use Zoom Room hardware and new features
- Validate new Zoom features before enablement
- Test and evaluate new Zoom Room hardware periodically
- Manage third-party app integration requests with Zoom
- Identify opportunities to reduce manual effort through scripting, automation, and integrations with tools such as Zoom Admin APIs, ServiceNow, and third-party management portals
- Serve as the escalation contact for local AV and events support
Required Knowledge, Skills, and Abilities
- 3–5 years of experience as a Unified Communications or AV Engineer
- 2–3 years of hands‑on experience administering Zoom, including:
- Designing, configuring, and managing Zoom Rooms and Zoom Phone
- Managing Zoom admin access control and roles
- Using Zoom Marketplace and integrating third‑party applications
- Deploying Zoom Workspace Reservation
- Strong understanding of networking fundamentals, including:
- Wi‑Fi, DNS, DHCP, VLANs, and VPNs
About the Team
Meet Meng!
- Joined Nutanix in December 2022.
- I have been in unified communication roles for the past 20 years. My focus and interest are new UC technologies and continuously improving end users’ experiences.
- Empowered over 20000 users with Zoom services.
What The Team Says
“Team Culture is very dynamic as we are a small team with a large backlog of tasks and projects we want to accomplish. We have new members and talent coming in that help push the boundaries we can accomplish more and more as time goes on. Together, we empower progress and unlock more potential one task at a time.”
How We Work
Hybrid. Most of the team members work in the office three days a week. Work from home Two days a week. We depend on Slack and Zoom for communications and meetings.
The pay range for this position at commencement of employment is expected to be between USD $104,000 and USD $207,600per year.
However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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Nutanix is an equal opportunity employer.
Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].