Hungry, Humble, Honest, with a Heart.

The Opportunity
Come join the Revenue Enablement Learning Operations team (ReLo!) — our job is to 
enable the Enablers. We build and package learning materials, ship them via our 
enablement tech stack and track consumption through reporting and analytics. 
In other words, we are a global shared services team powering the Revenue Enablement 
organization responsible for equipping thousands of internal sellers, field teams, and 
external partners.

We provide consultation, instructional design, content creation, translation, program 
support, tech stack administration, and reporting-as-a-service to help scale learning across 
the business.

As a Core Instructional Designer, you’ll blend creativity, structure, and execution. You’ll help 
shape how we incorporate generative AI into content creation workflows, streamline digital 
asset offerings and uphold rigor in content lifecycle management. You’ll interpret incoming 
requests, guide stakeholders to the right delivery vehicle, and help the team balance 
coverage, efficacy, and impact.

If you like a mix of design, strategy, and rolling up your sleeves — come play with us!

Your Role
You will work alongside other content creators, program managers, SMEs, and 
technical/product stakeholders to create compelling, scalable digital learning experiences 
for revenue teams and partners around the world. Your work will help modernize and 
accelerate the creation of learning assets while ensuring consistency, accessibility, and 
quality.

In this role, you will:
• Develop short-format learning assets for awareness, reinforcement, and just‑in‑time 
  support.
• Create eLearning modules using Articulate Rise and Storyline.
• Produce and edit short-form videos to support campaigns and learning programs.
• Optimize learning content for retrieval‑augmented generation (RAG) consumption.
• Contribute to the evolution of our generative AI strategy, including prompt design 
  and “human‑in‑the‑loop” validation processes.
• Help define and manage our digital assets, content architecture, and metadata 
  strategies.
• Participate in maintaining and protecting content lifecycle management rigor.
• Interpret the intended outcome of incoming content requests and advise requestors 
  on the most effective delivery methods.
• Ensure content is suitable for internal sales teams, as well as external partners.
• Collaborate closely with the broader Revenue Enablement team to ensure 
  consistency with enablement standards and brand guidelines.
• Apply adult learning best practices to create engaging, accessible, and purposeful 
  learning experiences.
• Maintain strong attention to detail across all deliverables.

What You’ll Bring
• Experience designing or developing digital learning within a corporate or technical 
  environment.
• Solid understanding of adult learning principles and instructional design frameworks 
  such as ADDIE, Bloom’s Taxonomy, and the Kirkpatrick Model.
• Ability to manage scope, timelines, and stakeholder expectations with minimal 
  oversight.
• Sales or customer-facing experience is strongly preferred
• Strong communication skills and the ability to translate complex concepts into 
  engaging, digestible content.
• Demonstrated experience in video editing and short‑form multimedia creation.
• Experience creating AI‑ready prompts and leveraging generative AI tools for content 
  acceleration while ensuring quality and accuracy.
• Ability to quickly learn new tools, adapt to evolving standards, and operate within a 
  dynamic environment.
• Creativity, grounded in an understanding of your audience, company culture, and 
  design guidelines.
• Understands tradeoffs between speed and perfection and how to adjust, based on 
  situations.
• Ability to accept and incorporate feedback constructively.

Tools You’ll Use
You don’t need to be an expert in all of these on day one — but familiarity with several is 
important, and a willingness to learn rapidly is essential.
• Articulate Rise and Storyline
• Adobe Premiere (and broader Adobe Creative Suite)
• Synthesia
• SmartCat
• NotebookLM
• Intercom
• Microsoft Copilot learning agents, Glean agents, Gemini
• Additional enablement and content management tools used across the tech stack

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