Customer Success Systems Engineer (Dutch speaker)

Sales - EMEA Barcelona, Spain Req.Num.: 21142


About the Team

The Customer Success Systems Engineering team supports Nutanix customers with their software purchases. Working with customers to demonstrate the value the software they own brings to their business.

Your Role

As a Customer Success System Engineer, you will focus on ensuring the effective adoption of our software products.  You will be provided with the training and support to become the subject matter expert on the Nutanix portfolio, assisting customers to deeply understand a specific Nutanix technology and help move the conversation forward.

We are looking for motivators and go-getters who will improve our processes, and our products and who can quickly absorb solutions. Empathy for customers, excellent communication skills, and a drive for continuous improvement are a must.

As part of this dynamic team at Nutanix, you will be a technical representative of Nutanix and will provide technical sales support to our sales representatives with many continuous opportunities for learning and career growth along the way with peers and mentors.

Your Responsibilities

  • Assist in driving repeat business with technical expertise and extraordinary customer focus to add business value
  • Ability to learn fast, work collaboratively with others and have excellent spoken and written communications skills
  • Act as the subject matter expert on the Nutanix portfolio to assist the customer account manager on the inside and to add value to the customer
  • Demonstrate and present Nutanix's value proposition and technology to customers
  • Strong problem-solving and analytical skills
  • Build long-term business relationships and become a trusted advisor with your customers.
  • Work with teams in other parts of the organization to understand the needs of customers and Nutanix.

 

About you

  • BS or Certificate in Computer Science, Information Technology or relevant on the job experience
  • 2+ years of professional work experience
  • Native Dutch and Fluent English speaker. 
  • Knowledge of application and server virtualization, and cloud services is desirable
  • Passion for technology and learning: You will receive first-in-class mentorship so you become an expert on Nutanix's solution. You should also be curious by nature and often learn and/or teach yourself something new in technology.
  • You are able to work with a wide variety of people and collaborate with geographically distributed teams, effectively communicating everything from data points, and technical products details, to delivering critical feedback.
  • Collaborative and coachable: You thrive in a collaborative environment and are often looking to gain knowledge from your colleagues, mentors management
  • A customer-first mindset: You're passionate about delivering a high-quality experience and providing customers with the products they need to succeed. You are focused on value-added interaction with our customers toward ensuring the effective adoption of our subscription products. The ideal candidate is passionate about serving customers

About Us

Founded in 2009 and headquartered in San Jose, California, Nutanix is a passionate team of 6000+ employees worldwide. Our people (we call ourselves “Nutants”) are the heartbeat of #LifeAtNutanix and one of the many things that makes Nutanix a great place to work at. We share an intellectual curiosity, a bias for action, and an obsession for our customers. We are builders and problem solvers with an entrepreneurial spirit. Above all, we celebrate what makes each of us unique.

We are humbled to be recognized as one of Bloomberg’s Top 50 Companies to Watch in 2020 and one of the Fortune 100 Best Companies to Work For® 2020 .

We’re growing fast and disrupting the computing industry. Join us and make your mark.

About Our Business

Nutanix is a global leader in cloud software and a pioneer in hyper-converged infrastructure solutions, making computing invisible anywhere. Companies around the world use Nutanix software to leverage a single platform to manage any app, at any location, at any scale for their private, hybrid and multi-cloud environments.

We’re an equal opportunity employer

Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled.

We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment.

As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected]

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Nutanix is an equal opportunity employer.

The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.