Systems Reliability Engineer - 2021 Summer Internship

Interns Mexico City, Mexico Req.Num.: 16198


The Systems Reliability Engineering (SRE) team acts as our customer’s champion and provides top level customer support. The team supports our customers and systems in the field to provide an enriched and successful product experience. 

This is a full-time summer internship starting in May 2021.

Responsibilities:

  • Work technical cases independently and as a team. This will include remotely troubleshooting customer’s technical issues, searching documentation, testing features, and collaborating with our technology partners.
  • Assist SREs with recreates and lab set-up.
  • Validate and review knowledge base articles, under direction of a mentor.
  • Create and update engineering tickets based on feedback from customers and partner implementations
  • Create and review internal documentation. This can include new hire documents, training documents and problem determination documents.

Training: 

  • Attend and training delivered to reinforce the basic concepts in Networking, Virtualization, Storage and Nutanix Technology (AHV).
  • Demonstrate keen interest through the class and work on the educational assignments provided by the Mentor.
  • Provide feedback and receive feedback every week of the program.

Requirements:

  • Excellent verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
  • Understanding of networking, virtualization, or Linux required. Understanding of all three preferred.
  • The passion & ability to learn new things, while never being satisfied with the status quo.
  • Fluent proficiency in English 

Qualifications and Experience:

Must be currently enrolled in a Bachelor's or Master's degree program in Networking, Systems Administration, Computer Information Technology, Computer Science, or a related discipline at the time of the internship.

About us

Founded in 2009 and headquartered in San Jose, California, Nutanix is a passionate team of 6000+ employees worldwide. Our people (we call ourselves “Nutants”) are the heartbeat of #LifeAtNutanix and one of the many things that makes Nutanix a great place to work at. We share an intellectual curiosity, a bias for action, and an obsession for our customers. We are builders and problem solvers with an entrepreneurial spirit. Above all, we celebrate what makes each of us unique. 

We are humbled to be recognized as one of Bloomberg’s Top 50 Companies to Watch in 2020 and one of the Fortune 100 Best Companies to Work For® 2020

We’re growing fast and disrupting the computing industry. Join us and make your mark.

About our business

Nutanix is a global leader in cloud software and a pioneer in hyperconverged infrastructure solutions, making computing invisible anywhere. Companies around the world use Nutanix software to leverage a single platform to manage any app, at any location, at any scale for their private, hybrid and multi-cloud environments.

We’re an equal opportunity employer

Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled.

We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment.

As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected]

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Nutanix is an equal opportunity employer.

The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.