Engineer - Cloud Solutions (ESC)

Mumbai, India Mumbai, India



  • Education: Any Bachelor’s degree
  • Experience: 2-4 years as a Cloud Solutions engineer/ Virtualization Administrator.
  • Technology and Software:
    • Linux Operating Systems (CentOS/RedHat or similar)
    • Working experience with installation and configuration of software-defined storage systems, such as Ceph, HP VSA, Nexenta, ScaleIO, FormationDS, IBM Spectrum or Microsoft SoFS
    • Hypervisor : KVM, Citrix XenServer, VMware ESXi
    • Cloud Infrastructure Mgmt: Cloudstack, Openstack
    • Scripting language: Ruby, Perl, or Python
    • Monitoring: Nagios, Zenoss, or similar
    • Configuration Management Systems: Ansible, Puppet, Chef, Salt or similar
    • Database: MySQL or similar



  • Implement, deploy and support high availability solutions in the cloud environment.
  • Plan and conduct technical tasks associated with the support, implementation and maintenance of cloud application infrastructure.
  • The Cloud Solutions Engineer collaborates with technical leadership to support cloud solutions to meet operational goals for high availability, performance, stability, security, and cost efficiency.
  • Implement solutions and execute on approved plans for a secure, highly available, and efficient cloud environment.
  • Deploy and manage internal as well as virtual machines deployed for customers.



  • Co-ordinate with internal teams to ensure issues are resolved quickly with least downtime.
  • Optimize the environment to maximize auto‚Äźrecovery and geographically distributed redundancy.
  • Improve system monitoring and alerting to improve incident time to resolution while decreasing false positives.
  • Improve system logging and benchmarking in order to fine tune application infrastructure and gain better insight into system issues and performance.
  • Work with internal to improve system performance through environment upgrades and improvements.
  • Update systems to support new development and technology initiatives.
  • Participate in 24/7 on-call production support rotation.




Required Skills:

  • Advanced Technical Knowledge: This is a technical position that requires you to have advanced Linux System administrator skills, know-how of virtualization technology, hands-on experience with hypervisors like VMware, KVM, Citrix XenServer and Configuration management systems.
  • Communication: Ability to communicate technical ideas to technical and non-technical stakeholders is critical. Additionally, the ability to document support procedures to ensure that deployed systems are properly maintained and supported.
  • Analytical: You will be required to project the impact of operational decisions while troubleshooting incidents and weigh compromises in operational criteria to meet business objectives.
  • Training/Certifications:
    • Vendor certifications: RedHat Linux, KVM, Citrix, VMware a plus.
    • Hands on knowledge on CloudStack, Openstack, or Citrix XenServer a plus.