Senior Network Engineer - Customer Engineering

Manila, Philippines Makati City, Philippines


Duties and responsibilities for the position include the following; however other duties may be assigned as needed for the smooth and continued operations of the company.

  • Coordinate workflow with customers, project managers and architecture groups in a thorough and timely manner
  • Develop and implement detailed designs for customer enterprise networks
  • Lead design discussions involving network and security technologies based on customer design requirements
  • Serve as an SME and escalation point for the operations team for accounts that have inherent design complexity
  • Drive infrastructure standards and guidelines. Including performance analysis, benchmarking, and detailed design of the networks
  • Identify, analyze, troubleshoot, and diagnose LAN/WAN network issues
  • Work with hardware/circuit provider from different geographical regions for installing diverse circuits types (TDM ,Ethernet, xDSL) and participate in remote troubleshooting wherever required
  • Create / maintain documentation regarding network configurations, operating procedures, and service records relating to network hardware and circuits
  • Oversee the final installation of circuits to achieve high levels of customer satisfaction
  • Collaborate with internal teams in tool development

Required Skills and Experience

  • Must have above average written and verbal communication skills
  • Must have at least 10 years of network engineering experience with a proven ability to engage with Senior Management
  • Proven technical ability in configuring, installing and troubleshooting of SDWAN, routers, switches, dial-up modems, and wireless devices
  • Technical expertise with SDWAN (overlay, underlay, traffic classification), routing (EIGRP, OSPF, BGP), and switching (VLAN, Trunking, Dot1x, STP)
  • Hands-on experience with MPLS (L3 and L2 VPNs), IPSec and SSL VPNs, QoS Wireless communication, load balancing/sharing techniques and WAN Optimization
  • Proven ability to work effectively with various internal groups, vendors and clients in complex projects and high-pressure environments
  • Willing to work across time zones and diverse cultural framework
  • Cisco or Juniper certification and Palo Alto experience a plus

 Why Join NTT Global Networks

  • We are a clear industry leader --- #1 network provider for Global, intra-Europe, and intra-Asia Network capabilities based on Gartner’s ‘Magic Quadrant for Network Services Global’
  • You will have unlimited access to skill development opportunities, career mentorship and upward mobility in a Fortune 100 company
  • You will have a competitive compensation & benefits package and realized job security in a performance-based environment
  • You will be joining a team that fosters employee empowerment and work-life balance